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Q138514: Canceling Print Job Causes Next Job to Be Printed Incorrectly |
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Article: Q138514
Product(s): Microsoft Windows 95.x Retail Product
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 17-DEC-2000
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
When you send a large print job to a Hewlett Packard (HP) LaserJet printer and
then cancel the print job, the first page of the next document that is printed
may not be printed correctly.
CAUSE
=====
Windows 95 was unable to successfully reset the printer after you canceled the
original print job. HP LaserJet 4- and 5-series printers cannot be reset by
software.
RESOLUTION
==========
To prevent this problem from occurring, do not cancel large print jobs before
they are completely printed when you are printing to an HP LaserJet 4- or
5-series printer.
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Keywords :
Technology : kbWin95search kbZNotKeyword3
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