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Q240631: World Atlas Err Msg: You Must Have NT SUR 4.0 GOLD to Install... |
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Article: Q240631
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbenv kberrmsg kbsetup kbimu
Last Modified: 25-JUN-2000
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The information in this article applies to:
- Microsoft Encarta Interactive World Atlas 2000
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SYMPTOMS
========
When you install Microsoft Encarta World Atlas 2000, you may receive the
following error message:
You must have NT SUR 4.0 GOLD to install. Please click OK to cancel
installation.
When you click OK, Encarta World Atlas 2000 Setup continues to run.
CAUSE
=====
This behavior can occur if you install Encarta World Atlas 2000 on a Microsoft
Windows 2000-based computer.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Encarta World Atlas
2000.
MORE INFORMATION
================
When you complete Encarta World Atlas 2000 Setup, you are able to run the
program without any further problems.
Additional query words: multi multi-media media mm ewa2k win2k
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Keywords : kbenv kberrmsg kbsetup kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2000
Version : WINDOWS:
Issue type : kbbug
Solution Type : kbpending
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