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[Custom Image] VMware Remote Console doesn't Work #108

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ldklikm opened this issue Jul 18, 2024 · 1 comment
Open

[Custom Image] VMware Remote Console doesn't Work #108

ldklikm opened this issue Jul 18, 2024 · 1 comment

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@ldklikm
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ldklikm commented Jul 18, 2024 •
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Hello,

I have created a custom image with the VMware Console. The installation worked perfectly. However, when I now try to open the Remote Console in the vCenter, it starts but the following error message appears:

Unable to connect to the MKS: Internal error

In /var/log/vmware/vmware-usbarb-25566.log i found:

2024-07-17T09:36:21.423Z In(05) usbArb DICT --- NON PERSISTENT (null)
2024-07-17T09:36:21.423Z In(05) usbArb DICT --- HOST DEFAULTS /etc/vmware/config
2024-07-17T09:36:21.423Z In(05) usbArb DICT --- SITE DEFAULTS /usr/lib/vmware/config
2024-07-17T09:36:21.423Z In(05) usbArb USBArb: VMware USB Arbitration Service Version 20.9.0
2024-07-17T09:36:21.423Z In(06) usbArb USBArb: Attempting to connect to existing arbitrator on '/var/run/vmware/usbarbitrator-socket'.
2024-07-17T09:36:21.423Z In(05) usbArb USBArbLib: USBArbLib initialized successfully, retryIntervalStart(5), retryIntervalMax(120), arbSocketName(/var/run/vmware/usbarbitrator-socket), useLocking(yes), tryUpgrading(yes).
2024-07-17T09:36:21.423Z In(05) usbArb SOCKET creating new socket, connecting to /var/run/vmware/usbarbitrator-socket
2024-07-17T09:36:21.423Z In(05) usbArb SOCKET connect failed, error 2: No such file or directory
2024-07-17T09:36:21.423Z Wa(03) usbArb USBArbLib: Failed to connect to USB Arbitrator, arbSocketname(/var/run/vmware/usbarbitrator-socket). Error(0x6): Connection error.
2024-07-17T09:36:21.423Z Wa(03) usbArb USBArbLib: Failed to register in usbarblib.
2024-07-17T09:36:21.423Z In(05) usbArb USBArb: No other USB arbitrator instance is currently running.
2024-07-17T09:36:21.423Z Wa(03) usbArb USBArbServiceP: usbArbitrator exits with code(1).
2024-07-17T09:36:21.442Z In(05) usbArb PREF Optional preferences file not found at /usr/lib/vmware/config. Using default values.
2024-07-17T09:36:21.526Z In(05) usbArb DICT --- GLOBAL SETTINGS /usr/lib/vmware/settings
2024-07-17T09:36:21.526Z In(05) usbArb DICT --- NON PERSISTENT (null)
2024-07-17T09:36:21.526Z In(05) usbArb DICT --- HOST DEFAULTS /etc/vmware/config
2024-07-17T09:36:21.526Z In(05) usbArb DICT --- SITE DEFAULTS /usr/lib/vmware/config
2024-07-17T09:36:21.527Z In(05) usbArb USBArb: VMware USB Arbitration Service Version 20.9.0
2024-07-17T09:36:21.527Z Wa(03) usbArb USBGL: Failed to open usb dev path '/dev/bus/usb', error(0x2).
2024-07-17T09:36:21.527Z Wa(03) usbArb USBGL: Failed to open '/proc/bus/usb/devices'. Error(0x2): No such file or directory.
2024-07-17T09:36:21.527Z Wa(03) usbArb USBGL: Failed to probe linux devfs '/proc/bus/usb/devices'.
2024-07-17T09:36:21.527Z Wa(03) usbArb USBArbL: No USB enumerator!
2024-07-17T09:36:21.527Z Wa(03) usbArb USBArbServiceP: Early backend initialization failed.
2024-07-17T09:36:21.527Z Wa(03) usbArb USBArbServiceP: usbArbitrator exits with code(1).
@ldklikm
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ldklikm commented Jul 24, 2024

Hello. I found in other Logfile /tmp/vmware-kasm-user/vmware-vmrc-957.log following websocket errors:

2024-07-24T06:21:13.733Z In(05) vmrc vmdbLayout::Cnx::ConnectMksClient: Connecting via remote MKS websocket
2024-07-24T06:21:13.733Z In(05) vmrc VMClient_ConnectMksClientWebsocket
2024-07-24T06:21:13.733Z In(05) vmrc VMClient_ConnectMksClientWebsocket - connecting the MKS client (websocket)
2024-07-24T06:21:13.733Z In(05) vmrc VMClientConnectMKSClientWebsocket
2024-07-24T06:21:14.876Z Wa(03) vmrc VMClientRMKSWriteStreamPipe: Couldn't write to fd 47 with error: Broken pipe
2024-07-24T06:21:14.876Z Wa(03) vmrc VMClientRMKSWritePipeNameAndToken failed. Couldn't write the pipe name.
2024-07-24T06:21:14.876Z Wa(03) vmrc VMClientRMKS_ExecWebsocket failed. Couldn't create mkscontrol channel.
2024-07-24T06:21:14.876Z In(05) vmrc Internal VMDB error: VMDB failure (-1)
2024-07-24T06:21:14.877Z In(05) vmrc CUIMKS: cui::MKS::OnSetAttachError (55B07FC71670): -1
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.890Z Wa(03) vmrc MKSControlClientBase: GetScreenCopy: abort because MKSControl is not connected.
2024-07-24T06:21:14.892Z In(05) vmrc XAuth Display Guess: ':1.0' - ':1'
2024-07-24T06:21:14.892Z In(05) vmrc XAuth AuthType Guess: 'MIT-MAGIC-COOKIE-1'
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetPreference: abort because MKSControl is not connected.
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetPreference: abort because MKSControl is not connected.
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetPreference: abort because MKSControl is not connected.
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetPreference: abort because MKSControl is not connected.
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetPreference: abort because MKSControl is not connected.
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetPreference: abort because MKSControl is not connected.
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetPreference: abort because MKSControl is not connected.
2024-07-24T06:21:14.900Z Wa(03) vmrc MKSControlClientBase: SetGamingMouseMode: abort because MKSControl is not connected.

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