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[bug] Windows app breaks when trying to download/use pipe #1501

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vcasadei opened this issue Feb 27, 2025 · 10 comments
Open

[bug] Windows app breaks when trying to download/use pipe #1501

vcasadei opened this issue Feb 27, 2025 · 10 comments
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@vcasadei
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describe the bug
This may happen on startup/setup or any time that the app is running and any pipe tries to install.

Basically, the setup goes well, my ollama local server is recognized etc. However, when the setup asks to open search, screenpipe launches an error (I've added the logs).

If I end the setup and start recording, if I try to download any pipe, the same issue occurs.

Steps to reproduce:

  1. Open Screenpipe app
  2. Start the onboarding
  3. Follow onboarding and select local ollama instance
  4. click to open search pipe

Expected Result:

  1. Search pipe is downloaded

Actual Result:

  1. Search pipe fails to download/install
  2. Screenpipe stops to record screen and audio

system info

  • os: Windows 11 Pro 23H2 (22631.4890)
  • screenpipe version: 0.38.1 and 0.38.5
  • PC: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz, 64.0 GB RAM, RTX 3070

additional context

Video Evidence:
https://youtu.be/6gxbubB21ao

ERROR Logs

screenpipe-app logs

2025-02-27T11:50:52.390414Z ERROR screenpipe_app::tray: Failed to update tray menu: error sending request for url (http://localhost:3030/pipes/list): client error (Connect): tcp connect error: No connection could be made because the target machine actively refused it. (os error 10061): No connection could be made because the target machine actively refused it. (os error 10061)

2025-02-27T11:51:54.504300Z ERROR screenpipe_app::tray: Failed to update tray menu: error sending request for url (http://localhost:3030/pipes/list): client error (SendRequest): connection error: An existing connection was forcibly closed by the remote host. (os error 10054)

screenpipe logs

�[2m2025-02-27T09:00:04.265091Z�[0m �[31mERROR�[0m �[2mscreenpipe_server::server�[0m�[2m:�[0m Failed to send websocket message: Trying to work with closed connection

Complete Logs
screenpipe.2025-02-27.log
screenpipe-app.2025-02-27.log

@tribhuwan-kumar
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please click on the start button from status menu.

@vcasadei
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I click on it, but it stops right after.

@vcasadei
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screenpipe-app_syD6bvRX4j.mp4

@tribhuwan-kumar
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screenpipe version: 0.38.1 and 0.38.5

can you confirm exactly which version of app you're running? the version detail will be in system tray menu

@vcasadei
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Right now, I'm using 0.38.5, but I also tested and found this to happen on 0.38.1

@vcasadei
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Image

@tribhuwan-kumar
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Right now, I'm using 0.38.5, but I also tested and found this to happen on 0.38.1

so this isn't happening in 0.38.5?

@vcasadei
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it's happening on both versions

@tribhuwan-kumar
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it's happening on both versions

investigating it!

@tribhuwan-kumar
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@vcasadei so I tested in windows 11. It doesn't happening there. I don't have window 11 pro version. can you check it again?

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