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Doesn't open in Windows 11 #261

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erangalds opened this issue May 31, 2024 · 3 comments
Open

Doesn't open in Windows 11 #261

erangalds opened this issue May 31, 2024 · 3 comments

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@erangalds
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erangalds commented May 31, 2024

I installed ALM Toolkit the latest version downloaded from the Website. It doesn't open. My Windows version 23H2 (OS Build 22631.3672). I throws couple of errors. I got the errors from Windows Event Viewer. I tried to install Visual C++ Redistributable 2013 for x64. But it didn't work either.

First Error.
Application: AlmToolkit.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at AlmToolkit.ComparisonForm.InitializeChromium()
at AlmToolkit.ComparisonForm..ctor()
at AlmToolkit.Program.Main(System.String[])

Second Error.
Faulting application name: AlmToolkit.exe, version: 5.0.44.0, time stamp: 0x649a2fda
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3672, time stamp: 0xf527a1c6
Exception code: 0xe0434352
Fault offset: 0x00149a72
Faulting process id: 0x0xCC0
Faulting application start time: 0x0x1DAB278D4891888
Faulting application path: C:\Program Files\Power BI ALM Toolkit\Power BI ALM Toolkit\AlmToolkit.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 5310f984-bf72-4506-8ce1-89c371315dd5
Faulting package full name:
Faulting package-relative application ID:

@christianwade
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Thanks for the feedback. We are working on a new version that will update the chromium hosting to newer versions. I don't have a timeline for release yet and it's going to take longer than a few days, but I'd appreciate it if you try when released (almost certainly the next release) to see if fixes this issue.

@erangalds
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Thanks Christian. I will surely do. I tried with another Windows 11 setup. It didn't work either. Therefore I am guessing that all Windows 11 users must be having this problem.

@christianwade
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Are you using a corporate/pre-defined Windows build? Lots of other users are using Windows 11 including here at Microsoft. There may still be something environmental. As I say, I hope the new release will resolve.

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