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Unable to upload Docx files #1527

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mstrykerME opened this issue Nov 1, 2017 · 2 comments
Open

Unable to upload Docx files #1527

mstrykerME opened this issue Nov 1, 2017 · 2 comments

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@mstrykerME
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Hi there,

Looking to see if there is a solution to this as soon as possible, as we have a client that has time sensitive documents that need to be uploaded.

We noticed that we are unable to upload native docx files, but files that are in compatibility mode upload just fine.

Any assistance would be great!

Thanks in advance!

~Mike

@jayarjo
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jayarjo commented Nov 2, 2017

docx files in general upload just fine. Please provide your config, Plupload version and browser model/version where you observe the problem.

@mstrykerME
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Looks like it is a load balancing issue right now. If we can't resolve it, I will come back for more assistance. Thank you for your time so far!

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