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Preferences always reset #71

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ocolace opened this issue Aug 29, 2019 · 7 comments
Open

Preferences always reset #71

ocolace opened this issue Aug 29, 2019 · 7 comments

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@ocolace
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ocolace commented Aug 29, 2019

Whenever I input my preferences (classes, color), they show up for a little while (on the extension, the default shows for a second then it switches to my preferences), but then when I open it again it reverts back to default (sometimes it will show my changes for a moment, then switches back to default). I tried reinstalling the extension and manually resetting my preferences, then putting them back in. I'm using a Chromebook on the latest OS with the chrome extension. Thanks in advance.

@nicolaschan
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Thanks for reporting this issue. I assume you are using the custom schedule since you mention inputting your classes. Do the custom classes ever show up in the main website (without the extension), or does it revert your settings there too?

It's possible that your custom schedule has some overlapping times or other errors, that may make the website unable to display it?

@ocolace
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ocolace commented Sep 2, 2019

Thanks for getting back to me so quickly! I'm just inputting the names of my classes and omitting free periods - I'm not sure if that's a custom schedule or if you're referring to a different feature. The classes on the website always disappear too, both in the preferences and on the regular interface. I don't believe that there are any errors with the schedule - like I said, all I'm doing is inputting the names of my classes.

@nicolaschan
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Sorry about the long delay in the response here. Does the problem occur without having the Chrome extension installed?

@ocolace
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ocolace commented Sep 29, 2019 via email

@chaucad-mvla
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Maybe something to do with expired cookies or clearing cookie cache?

@Hedgehawk11
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Maybe something to do with expired cookies or clearing cookie cache?

I think this may be the problem

Is your browser settings set this way

image

Clear cookies and site data should be on if not well, Theres your problem!

@safelock
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Issue Cleanup: The symptoms are documented in #106 .

Please enable (at the very min) First Party Cookies and Local Storage. These are only stored within your browser and contain data about your schedules should you decide to store a custom schedule. You may clear these at any time, with the only caveat being that if you clear the local storage, you also clear any custom schedule you may have entered, and will need to re-enter that schedule again.

@nicolaschan this issue can be safely closed (Stale, no response from reporter.)

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5 participants