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Troubleshooting Guide

At first, determine the case: whether the Clairvoyance doesn't work at all, with particular website or stops working during its executing. After this, refer to appropriate section for guidance.

The Clairvoyance doesn't work at all

  • Installation: make sure that there were no errors during installation and that you are using correct version of dependencies.
  • Internet: make sure that you have a stable connection and that the Clairvoyance has rights to access your target.
  • Usage: refer to the README for usage instructions.

The Clairvoyance doesn't work with particular website

  • Scope: make sure that there is no general issue: try clairvoyance https://rickandmortyapi.com/graphql -o schema.json or known working target.
  • URI: check endpoint URI validity (it might be a typo, an erroneous copy or other issue).
  • Authorization issue: ensure usage of correct headers, cookies and other authorization pieces.
  • WAF: ensure that the program imitates browser/web client at sufficient level, e.g. check that user agent matches modern browser/app-specific web client.

The Clairvoyance worked, but stopped working

  • Does the program work when you restart it? If the answer is yes, check "Rate Limits", if not, then check "Server-related issue"
  • Rate Limits: server might rate limit requests from the same IP/user. Lower amount of threads or try to run the program in a slow mode
  • Server-related issue: server might be temporary unavailable, check the endpoint manually using browser or other previously used tools. Alternatively, your IP/user might have been banned.