support.off.org returns 502

[teolemon]

What

• support.off.org returns 502
  https://support.openfoodfacts.org/

Part of

• 🎯 What can I work on ? (openfoodfacts-infrastructure) #88

[alexgarel]

the webservice was down:

$ sudo systemctl list-units --failed
  UNIT                    LOAD   ACTIVE SUB    DESCRIPTION                     
● sys-kernel-config.mount loaded failed failed Kernel Configuration File System
● zammad-web-1.service    loaded failed failed zammad-web-1.service    

Restarted zammad-web-1.service but it was failing with:

mars 20 13:37:06 off-zammad zammad-web-1.service[843485]: A server is already running. Check /opt/za
mars 20 13:37:06 off-zammad zammad-web-1.service[843485]: Exiting

The pid file exists and contains "153", it's now taken by a system service (cron)…

So I removed the file and restarted:

$ rm /opt/zammad/tmp/pids/server.pid
$ systemctl restart  zammad-web-1.service
$ systemctl status zammad-web-1.service
● zammad-web-1.service
   Loaded: loaded (/etc/systemd/system/zammad-web-1.service; enabled; vendor preset: enabled)
   Active: active (running) since Mon 2023-03-20 13:38:25 UTC; 7s ago