SLAs

Introduction

Today I learned about SLAs and how they are used to measure the performance of a service.
The SLA is a contract between the service provider and the customer.
The SLA defines the level of service expected from the service provider.
The SLA also defines the penalties that the service provider will have to pay if the service is not provided as per the SLA.

Use Case

The SLA is used to measure the performance of a service.

Cloud Research

I went through the documentation on AWS SLAs.
I also went through the documentation on Azure SLAs.
I also went through the documentation on GCP SLAs.
It helped me understand the different types of SLAs and how they are used to measure the performance of a service.

Social Proof