diff --git a/content/300-accelerate/650-troubleshoot.mdx b/content/300-accelerate/650-troubleshoot.mdx
index df88bac459..33fed6294f 100644
--- a/content/300-accelerate/650-troubleshoot.mdx
+++ b/content/300-accelerate/650-troubleshoot.mdx
@@ -123,11 +123,14 @@ If the database’s server address (hostname) and port are incorrect or unreacha
 
 This error can happen when the wrong credentials are provided to Prisma Accelerate, preventing it from establishing a connection to your database.
 
+**Suggested solution:** Verify the correctness of your database's username, password, and name in the connection string provided to Prisma Accelerate. Ensure that these credentials match those required by your database. Testing the connection using a direct database GUI tool can also help in confirming if the provided credentials are correct.
+
 #### Database taking too long to respond
 
 If the database is taking too long to respond to the connection request, Prisma Accelerate may timeout and throw this error. This could happen if the database is not active or is waking up from sleep mode.
 
-**Suggested solution:** Verify the correctness of your database's username, password, and name in the connection string provided to Prisma Accelerate. Ensure that these credentials match those required by your database. Testing the connection using a direct database GUI tool can also help in confirming if the provided credentials are correct.
+**Suggested solution:** Verify that the database is active and reachable. If the database is in sleep mode, try to wake it up by sending a request to it using a direct database GUI tool or wake it up using the database's management console.
+
 
 ## Other errors