From c910e1d720bc047c556a80869690529647fc5303 Mon Sep 17 00:00:00 2001 From: Nurul Sundarani Date: Tue, 31 Dec 2024 14:44:31 +0530 Subject: [PATCH] Added condition for P6008 Accelerate error (#6561) * Added condition for P6008 Accelerate error * Added suggested solution --- content/300-accelerate/650-troubleshoot.mdx | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/content/300-accelerate/650-troubleshoot.mdx b/content/300-accelerate/650-troubleshoot.mdx index 579928ba0f..33fed6294f 100644 --- a/content/300-accelerate/650-troubleshoot.mdx +++ b/content/300-accelerate/650-troubleshoot.mdx @@ -125,6 +125,13 @@ This error can happen when the wrong credentials are provided to Prisma Accelera **Suggested solution:** Verify the correctness of your database's username, password, and name in the connection string provided to Prisma Accelerate. Ensure that these credentials match those required by your database. Testing the connection using a direct database GUI tool can also help in confirming if the provided credentials are correct. +#### Database taking too long to respond + +If the database is taking too long to respond to the connection request, Prisma Accelerate may timeout and throw this error. This could happen if the database is not active or is waking up from sleep mode. + +**Suggested solution:** Verify that the database is active and reachable. If the database is in sleep mode, try to wake it up by sending a request to it using a direct database GUI tool or wake it up using the database's management console. + + ## Other errors ### Error with MySQL (Aiven): "We were unable to process your request. Please refresh and try again."