Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Account recovery request #5638

Open
3 tasks done
ido123net opened this issue Feb 7, 2025 · 1 comment
Open
3 tasks done

Account recovery request #5638

ido123net opened this issue Feb 7, 2025 · 1 comment
Labels
account-recovery Users needing assistance with account recovery

Comments

@ido123net
Copy link

PyPI Username

ido123net

Reason for request

I d remember setting the 2FA at all, and even if I did, I would probably used Microsoft Authenticator.

But now, when trying to login, pypi requires also the ‘authentication code’, which as far as I understand, should trigger my application.

Is there something that I missed here?

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@ido123net ido123net added the account-recovery Users needing assistance with account recovery label Feb 7, 2025
@Thespi-Brain
Copy link

Hi @ido123net,

Yes, after you sign in, you are asked for the random authentication code generated by your auth app of choice. I have initiated an account recovery process to reset your 2FA and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain Thespi-Brain moved this to Verification in Process in Account Recovery Feb 7, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
account-recovery Users needing assistance with account recovery
Projects
Status: Verification in Process
Development

No branches or pull requests

2 participants