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error when starting the program in windows 11 23h2 #638

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Dazmed707 opened this issue Jan 3, 2024 · 22 comments
Open

error when starting the program in windows 11 23h2 #638

Dazmed707 opened this issue Jan 3, 2024 · 22 comments

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@Dazmed707
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When starting beta 1 and beta 2, the entire system freezes for a few minutes before being able to use the program, in 2022.0 everything starts immediately.

Try to optimize 2024.0 in every sense

maybe a future migration to JDK 17-18 or 19?

@berry120
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berry120 commented Jan 3, 2024

@Dazmed707 I'm not sure what the issue is there, but moving to a later JDK almost certainly won't fix it. It sounds like something is hanging or blocking, rather than this being an optimisation issue.

  • Does the freeze occur before / after the splashscreen loads, or the main window loads?
  • Could you attach the debug log in case there's an obvious freeze in the timestamps there?

@Dazmed707
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It freezes as soon as it shows the entire interface, from there you have to wait or force close it. because not only the program freezes but the entire system.

@berry120
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berry120 commented Jan 3, 2024

Is there an obvious cause to the freeze in task manager or similar? Quelea is an isolated process so shouldn't be able to lock up the whole system like that. It's more likely there's some odd resource issue going on.

Could you post your system specs here in case that's an issue?

@Dazmed707
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IMG-20240104-WA0015

This My PC For service un church

@berry120
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berry120 commented Jan 5, 2024

Thanks for that, nothing wrong with those specs - can you also include the quelea debug log?

https://quelea-projection.github.io/docs/Debug_log.html

@Dazmed707
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quelea-debuglog.txt

Video error, all system stop with quelea Open.

VID-20240107-WA0004.mp4

@berry120
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berry120 commented Jan 7, 2024 via email

@Dazmed707
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My friend, the program just shows the screen and crashes, I can't do anything, just wait for it to close.

I can't use the program practically, only the panel appears and the whole computer freezes.

Do you have Windows 11 23h2 so you can check it personally?

Or send me a compiled version modifying the code as you see fit to do another test.

@berry120
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berry120 commented Jan 7, 2024 via email

@berry120
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Afraid I may not be able to solve this for 2024.0 unless I can reliably produce it - tried on a few different machines now and afraid there's no luck.

@berry120
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Just as a hunch - the latest CI build has the option to disable video, by setting "disable.video=true" in the quelea.properties file. Could you try that and let me know what happens? It'd be useful to find out if this is a video related problem, or something more general.

@Dazmed707
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no build .exe for CI IN RELEASES ? HOW TO DOWNLOAD ACTUAL CI ?

https://github.com/quelea-projection/Quelea/releases

@Dazmed707
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Today I will try to try changing the folder name, I haven't been able to be on the computer for that, I'll let you know in a few hours how it went. or I give you access to anydesk so you can do the tests yourself if you want.

@berry120
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berry120 commented Jan 25, 2024 via email

@Dazmed707
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image

not update 2024 ci

@berry120
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@Dazmed707 That's the date the release tag was first published on Github. That release tag is updated with updated installer files every time any change is made to the repository. If you look at the actual installer file, you'll see that was created on Jan 20th, the same time as the last commit on the repository.

@Dazmed707
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Dazmed707 commented Jan 26, 2024

eh changed the name from .quelea to .quelea-old

The program has started fine, I haven't had time to do more tests.

but the program is reset without my configurations, there would be no problem for me to reconfigure that, maybe you need the log?

i use 2024 beta 2

@Dazmed707
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image Today I will do tests with the CI, I just checked that it is updated, I will put the original .quelea back to test with CI

@Dazmed707
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quelea-debuglog-2024.txt

I install última te CI AND FOUND 100%

i working in Church today.

Thanks for all fixed.

@Dazmed707
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IMG_20240128_100115

Stop software and system in this section

@Dazmed707 Dazmed707 reopened this Jan 28, 2024
@berry120
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Do mean Quelea froze when you opened that dialog? Afraid that's not something I can reproduce this end either if so.

@Dazmed707
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Yes, it was fine, but when I opened that menu the same thing happened as before, the entire system froze, I had to do a forced shutdown.

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