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Encoding issues when working with CSVs and Highcharts editor #193

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dan-bowerman opened this issue Apr 25, 2023 · 3 comments
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Encoding issues when working with CSVs and Highcharts editor #193

dan-bowerman opened this issue Apr 25, 2023 · 3 comments
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Bug Something isn't working Charts Issues concerning Highcharts graphing functionality Content Collection Culling and collating information and assets from existing products Priority: Low This task can is low priority and can wait if high priority tasks exist

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@dan-bowerman
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The client is working on French pie charts using the Highcharts editor, but it looks like they are having encoding problems with their CSVs changing characters into question marks:

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Client source data to come shortly...
@dan-bowerman dan-bowerman added Charts Issues concerning Highcharts graphing functionality Content Collection Culling and collating information and assets from existing products Priority: Urgent This task should be grabbed before any others Bug Something isn't working and removed Priority: Urgent This task should be grabbed before any others labels Apr 25, 2023
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Source CSV is attached -- this isn't such an extreme issue as the client has had success in simply pasting directly into the editor. It is only when referencing the CSV directly that the encoding issue occurs.

FR-Rejets de substances pie chart.csv

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We will ensure documentation insists that imported files are in UTF-8 encoding (can be done via Notepad++ in the Software Center)

@dan-bowerman dan-bowerman self-assigned this Apr 28, 2023
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Related #6

@dan-bowerman dan-bowerman added the Priority: Low This task can is low priority and can wait if high priority tasks exist label May 10, 2023
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Bug Something isn't working Charts Issues concerning Highcharts graphing functionality Content Collection Culling and collating information and assets from existing products Priority: Low This task can is low priority and can wait if high priority tasks exist
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