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[RFC] personalize 'Message to All' #118

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dellabiancial opened this issue Sep 19, 2024 · 5 comments
Open

[RFC] personalize 'Message to All' #118

dellabiancial opened this issue Sep 19, 2024 · 5 comments
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enhancement New feature or request

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@dellabiancial
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'Message to All' generates a default email coming from '[email protected]' and with Subject containing the word 'Request'.

It would be really useful to be able to personalize the Subject of the message and/or its content a bit more.
It would be also useful to change the Sender of the message into our local email address so that we can receive replies.

As a SysAdmin I need to inform users about different matters (upgrades, new templates, regulations etc.) which, most of the times, are not considered as Requests

Screenshot 2024-09-19 121512

@dellabiancial dellabiancial added the enhancement New feature or request label Sep 19, 2024
@rspace-os rspace-os deleted a comment Sep 19, 2024
@tuxRamon
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Hi @dellabiancial

The email shows as from [email protected], because you're using a hosted version of RSpace which uses our email servers. The from address cannot be changed, however we can set a different reply to address.

Please open a support ticket with us privately by emailing [email protected] and we can set a custom reply to address

@dellabiancial
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Dear Ramon,
Thanks for the reply. What do you mean that you can setup a custom reply?
I would like to be able to do it myself or having a pickup list to choose from depending on the message type.

@tuxRamon
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RSpace has an option to have a "reply to" address which is different than the "from" address on emails sent by RSpace. This is a global server configuration so can only be changed by us on managed RSpace installs.

As GitHub Issues is a public forum, if you have any other questions related to the configuration of your specific RSpace server, please follow up with a private support ticket.

@dellabiancial
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Dear Ramon,
I have 2 separate questions in this port:

  1. It would be really useful to be able to personalize the Subject of the message and/or its content a bit more.[ for this I didn't receive any reply]
  2. It would be also useful to change the Sender of the message into our local email address so that we can receive replies. [ for this I understand your reply]

@tuxRamon
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The feature request can stay open for point 1, it would be a nice feature to set the subject of a "Request" and it's contents a bit more. Maybe, in it's current form, even just changing the word "request" to "message" in the current version would be a step in the right direction.

Re: 2, I've sent you an email privately to follow this up

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