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Portmaster App won't start #1418

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JSC0DER opened this issue Jan 12, 2024 · 1 comment
Closed

Portmaster App won't start #1418

JSC0DER opened this issue Jan 12, 2024 · 1 comment
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bug TYPE: a report on something that isn't working

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@JSC0DER
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JSC0DER commented Jan 12, 2024

Pre-Submit Checklist:

What happened:

After install when I try to open app I get the following error:

:/opt/safing/portmaster$ ./portmaster-start app [control] 2024/01/12 14:36:59 starting /opt/safing/portmaster/updates/linux_amd64/app/portmaster-app_v0-2-6/portmaster-app_v0-2-6 --data /opt/safing/portmaster --enable-features=UseOzonePlatform,WaylandWindowDecorations --ozone-platform=wayland [22921:0112/093659.704384:FATAL:credentials.cc(127)] Check failed: . : Permission denied (13) [control] 2024/01/12 14:37:00 app/portmaster-app.zip failed with: unknown exit code signal: trace/breakpoint trap (core dumped) Error: unknown exit code signal: trace/breakpoint trap (core dumped)

What did you expect to happen?:

The Portmaster app to open

How did you reproduce it?:

I tried:

chmod -R 777 /opt/safing/portmaster
chown -R me:me /opt/safing/portmaster

I also tried disabling my current iptables firewall:

iptables -P INPUT ACCEPT iptables -P OUTPUT ACCEPT

Debug Information:

system: Linux <ME> 6.5.0-14-generic #14-Ubuntu SMP PREEMPT_DYNAMIC Tue Nov 14 14:59:49 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

distro: Ubuntu Desktop Latest (23.10)

@JSC0DER JSC0DER added the bug TYPE: a report on something that isn't working label Jan 12, 2024
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Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

  • 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
  • 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

@JSC0DER JSC0DER closed this as completed Jan 16, 2024
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