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Lost IPV6 after resume from sleep #1443

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marcal opened this issue Feb 13, 2024 · 7 comments
Closed

Lost IPV6 after resume from sleep #1443

marcal opened this issue Feb 13, 2024 · 7 comments
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bug TYPE: a report on something that isn't working stale ATTRIBUTE: this issue has not had recent activity

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@marcal
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marcal commented Feb 13, 2024

What happened?

Hello,
When I put my Windows (11 Pro) in S3 state (suspent to ram), and after that I wake it up from sleep , I lose my IPV6 after about one minute.
I have the message
Le système a détecté un conflit d’adresses pour l’adresse IP 2a02:2788:XXX:XX:XXXX:XXXX:XXXX:715f avec le système d’adresse physique réseau 00-00-00-00-00-00. En conséquence les opérations réseau sur se système peuvent être interrompues.
On firefox (only) the plugin My.JDownloader has problems with the connexion (not on other browsers). If I can restart the portmastercore service imediately after the resume there is no problerm (with ipv6 and firefox).
Also access is faster when restarting service than without.

What did you expect to happen?

All is fine without restarting the service

How did you reproduce it?

Put the computer to S3 and resumle a few minutes later

Additional information

I have a hyper-v bridge (and virtual machine running)
I create a task System + Kernel power / 566
net stop powermaster core
Then on the ID 1
start portmastercore
and also
C:\ProgramData\Safing\Portmaster\portmaster-start.exe notifier --data=C:\ProgramData\Safing\Portmaster
to solve the problem

Debug-Info: https://support.safing.io/privatebin/?78a94511df1ab53d#81F4MfUZpmmkseKE9aGZTTUF9pReGopjpQvpQqKmmAfm

@marcal marcal added the bug TYPE: a report on something that isn't working label Feb 13, 2024
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Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

  • 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
  • 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

@dhaavi
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dhaavi commented Feb 23, 2024

Hey @marcal, thanks for the report.

I am starting to look into this.

I see there is some other network firewall active.
Do you maybe run "Dell NetWorker Data-Protection-Software"?
(I am looking for the software that registers in the firewall as "NSR".)

Also investigating this in #1448

@marcal
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marcal commented Feb 23, 2024

Hello,
Thank you for your answer.

The only firewall I have is Simplewall but it is disabled (I can uninstall it to make a test if you want ).

Marc

@dhaavi
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dhaavi commented Feb 23, 2024

No, Simplewall should be okay, and it has removed its driver from the network stack anyway, but this NSR thing is weird.

This NSR thing is running and active on your system. Maybe it came with the laptop and you are not aware of it. Do you have a DELL laptop?

@marcal
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marcal commented Feb 23, 2024

EDIT : You are right, it is the same problem (I have had this problem once and a strop of the portmaster service then sleep (S3) then resume from sleep solved the problem.
The Error 4199 (you talk about in the link ) is
Le système a détecté un conflit d’adresses pour l’adresse IP 2a02:2788:XXX:XX:XXXX:XXXX:XXXX:715f avec le système d’adresse physique réseau 00-00-00-00-00-00. En conséquence les opérations réseau sur se système peuvent être interrompues.

The installation was a new one (from empty drive) and there hasn't been any installation from DELL on the windows.
Hello,
It is a desktop computer I made myself (motherboard Gigabyte).
At a moment I installed the realtek Dragon that I removed.
I have no other idea for a firewall.
It says Microsoft Defender in the firewall.
(private and public)
image

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This issue has been automatically marked as inactive because it has not had activity in the past two months.

If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics.

@github-actions github-actions bot added the stale ATTRIBUTE: this issue has not had recent activity label Apr 29, 2024
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github-actions bot commented May 7, 2024

This issue has been automatically closed because it has not had recent activity. Thank you for your contributions.

If the issue has not been resolved, you can find more information in our Wiki or continue the conversation on our Discord.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale May 7, 2024
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Labels
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