help

[frozennutzz]

recently ive been experiencing many bugs on from Ghelper like :

1. while I'm gaming ill switch to turbo mode and cpu boost to aggressive then sometimes my GPU fans becomes completely off/ stay at 2900 rpm and will not increase no matter if the temps go as high as 75C.
   the windows Energy saver mode is off.This gpu fan issue is a hassle if it caps at 2900 rpm i had to restart the laptop to keep the fans running on the custom fan curve.

2. again after gaming if I switch it back to the balanced or silent mode the CPU boost sometimes remains aggressive.

3. and also sometimes if I switch from silent to turbo to start gaming the Windows power mode option remains at Best power efficiency even though I set it for best performance at Turbo.

4. yah I've noticed that sleep issue, the fans keep running when I put that into sleep laptop by closing the lid
   

my device: 2021 G14

[seerge]

@frozennutzz hello, all your questions have already been answered previously (also to you directly)

• Fans are always controlled by BIOS, if you don't like how BIOS runs fans along custom fan curves - use default.
• Power efficiency mode is toggled cause you turn on Battery Saver in windows.
• It just means windows didn't go to sleep yet, it may run some own tasks (like antivirus scan, or update in background) and therefore will heat up user more power. It's not related to G-Helper anyhow.

[frozennutzz]

yes last time I noticed my mistake and now I'm well aware that I mentioned the battery saver/ energy saver is off while I'm experiencing unexpected behaviours!!

And about fans half of the times it works seamlessly however the other half I need a restart to get it back running even though the GPU boils at 70 degrees C.

Also, I'm not sure about the sleep mode fan issue I've tested that, before I'm close the lid to sleep the temp was 43 C and after closing the lid like 2 seconds later the fans kick in, however I'm not sure what the problem is but the fans was supposed to kick in at 55 on silent.

[seerge]

• If you feel power mode or CPU boost is set not according to your specific setting for each mode - please fill an issue template, and provide clear scenario for reproduction, all requested information, including app logs. It's impossible to read mind or computer details remotely.
• As mentioned above - fans are controlled by BIOS (firmware), if firmware decides that it needs to run fans - it will. Rebooting laptop - reboots firmware as well, so this indeed may help.

[frozennutzz]

yes thanks a lot and appreciate your cooperation. I'm really loving this app how powerful it is...
yes filled it and expecting the issues to be fixed : )