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[Bug] cannot open file, UVtools crashes when file -> open. #1004

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sooperwill opened this issue Feb 26, 2025 · 3 comments
Open

[Bug] cannot open file, UVtools crashes when file -> open. #1004

sooperwill opened this issue Feb 26, 2025 · 3 comments
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@sooperwill
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System

UVtools v5.0.7 X64
Operative system: Microsoft Windows 10.0.19045 X64
Processor: AMD Ryzen 7 5800X 8-Core Processor             
Processor cores: 16
Memory RAM: 7.62 / 35.93 GB
Runtime: win-x64
Framework: .NET 9.0.2
AvaloniaUI: 11.2.4
OpenCV: 4.10.0

Path:       C:\Program Files\UVtools\
Executable: C:\Program Files\UVtools\UVtools.exe
Loaded file: UVtools_demo_file.sl1s [Version: 0] [Class: SL1File]

Printer and Slicer

  • Printer: saturn 4 ultra
  • Slicer: chitubox

Description of the bug

After installing uvtools with provided .msi, i try to open a file (file -> open) Open screen pops up, then immediately "UVtools has stopped working" error. and is asked to close program.

How to reproduce

File -> Open
open screens pops up, then error pops up.

Files

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This is your first time submitting an issue with UVtools 🥳Please review your issue and ensure that the submit template was followed, the information is complete, and not related to any other open issue. It will be reviewed shortly. Debugging is very important and make the program better. Thanks for contributing and making the software better! 🙌

@sn4k3
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sn4k3 commented Feb 26, 2025

Have you tried to reinstall? This is not normal, also UVtools have a crash manager, if it does not show a error report from UVtools it probably something in your system.

@sooperwill
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uninstalled it and reinstalled it. tried the zip as well. works fine on laptop. more than likely something with my system. will investigate

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