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Dell S5248F-ON hardware not recognized #1908

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pasztorl opened this issue Feb 5, 2025 · 5 comments
Closed

Dell S5248F-ON hardware not recognized #1908

pasztorl opened this issue Feb 5, 2025 · 5 comments

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@pasztorl
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pasztorl commented Feb 5, 2025

Hi,

Just installed latest image from SONiC-ONIE-Broadcom.

The switch boots up, eth0 available and working, but i can't see fans, thermals, 25gbs ports, etc.
This is my first SonicOS installation, may I miss something?
Which SonicOS version supports this device?

I've saved show techsupport output here.
Many thanks for suggestions!

@jelmeronline
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jelmeronline commented Feb 6, 2025

Same, but it used to work.

2025 Feb 6 12:46:43.141844 sonic-02 NOTICE pmon#CCmisApi: Failed to load platform Pcie module. Error : No module named 'sonic_platform.pcie', Fallback to default module 2025 Feb 6 12:46:52.070694 sonic-02 INFO pmon#supervisord 2025-02-06 12:46:52,070 INFO success: pcied entered RUNNING state, process has stayed up for > than 10 seconds (startsecs) 2025 Feb 6 12:47:43.148184 sonic-02 INFO pmon#supervisord: pcied Failed to load platform Pcie module. Error : No module named 'sonic_platform.pcie', Fallback to default module 2025 Feb 6 12:47:43.148372 sonic-02 INFO pmon#supervisord: pcied Error: [Errno 2] No such file or directory: '/usr/share/sonic/platform/pcie.yaml' 2025 Feb 6 12:47:43.148484 sonic-02 INFO pmon#supervisord: pcied Not found config file, please add a config file manually, or generate it by running [pcieutil pcie_generate] 2025 Feb 6 12:47:43.289087 sonic-02 INFO pmon#supervisord 2025-02-06 12:47:43,288 INFO exited: pcied (exit status 0; expected)

2025 Feb 6 12:46:49.709186 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray1-Fan1, set_status_led not implemented 2025 Feb 6 12:46:49.712720 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray1-Fan2, set_status_led not implemented 2025 Feb 6 12:46:49.715699 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray2-Fan1, set_status_led not implemented 2025 Feb 6 12:46:49.718273 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray2-Fan2, set_status_led not implemented 2025 Feb 6 12:46:49.721197 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray3-Fan1, set_status_led not implemented 2025 Feb 6 12:46:49.723740 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray3-Fan2, set_status_led not implemented 2025 Feb 6 12:46:49.726658 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray4-Fan1, set_status_led not implemented 2025 Feb 6 12:46:49.731427 sonic-02 WARNING pmon#thermalctld: Failed to set status LED for fan FanTray4-Fan2, set_status_led not implemented 2025 Feb 6 12:46:49.738494 sonic-02 WARNING pmon#thermalctld: Insufficient number of working fans warning: 8 fans are not working
Seems like some files are moved or renamed.

@pasztorl
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pasztorl commented Feb 6, 2025

@jelmeronline can do you know what was the last image which is worked?

@jelmeronline
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jelmeronline commented Feb 6, 2025

202305 was the last i can remember, but I haven't really checked all the other release in the meantime. For me its just the fans and PSU status that does not work.

@pasztorl
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pasztorl commented Feb 6, 2025

in kernel log on master branch:
[ 138.363129] seq_file: buggy .next function bkn_seq_dma_next [linux_bcm_knet] did not update position index
bcm_knet module not loading, this is why EthernetX ports not available.

@pasztorl
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pasztorl commented Feb 7, 2025

i've read on the wiki that issues should be reported at sonic-buildimage, so I created this ticket: sonic-net/sonic-buildimage#21656

@pasztorl pasztorl closed this as completed Feb 7, 2025
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