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Hello, I’m Steve, a product manager living in London, UK. I grew up in the Black Country where there used to be lots of factories and lots of smoke, the heart of the Industrial Revolution, where people talk different.
Right now I’m working on making land and housing data easier to find, use and trust at the Ministry of Housing, Communities and Local Government on the Digital Land team. That's happening through my consultancy, Boring Magic.
I recently worked at Government Digital Service on the GOV.UK Design System. In 2022 I worked at NHS Digital on the Data Services team, using the nation’s health data to drive research and transform services. Previously I was Head of Product at Claimer, a product making it effortless for startups to find and claim £millions in tax credits. Before that, I worked at Government Digital Service (GDS) on GOV.UK Pay, a payments platform, and www.gov.uk, the UK government’s website. And earlier than that, I worked at Porism on open linked data, data standards and eCasework, a case management tool for local councillors. There’s more about my work experience in my portfolio.
I’m passionate about innovation for the public good and open, ethical product design, thinking about how we can make public services more frictionless and better for people. Alongside that, I teach product management at General Assembly.
You’ll mostly hear me yabbering on about: product management, user-centred design, leading agile teams, design, data, sustainability, food, ancient history, human culture, and the technology-augmented anthropecene. Here’s what I’m doing now.
- Democratising Civic Problem-Solving
- How we’re improving publishing times on GOV.UK
- Making site search work smarter for users
- How we prioritise bug fixes on GOV.UK
- 2019 in 1989: time-travelling with web standards
- What happened when we stopped having meetings and sending emails
- GDS Podcast: GOV.UK Pay
- GDS turns 9
- Services Week 2021: GDS Open Show and Tell
- How to get my job
- Inspecting WCAG 2.2: Accessible authentication
- Design System Day 2023 – GOV.UK Design System: what we’ve been up to and where we’re heading
- Common direction, boring magic – NL Design Systems Week 2024