CloudPrint return nil after used .print method

[nelyj]

I'm using this:

cp = CloudPrint::Client.new(refresh_token: "sent refresh token valid", client_id: "sent valid id", client_secret: "sent valid secret", callback_url: "Valid callback url")
my_printer = cp.printers.find("valid id printer") #get correctly the printer

my_printer.print(content: "<h1>Hello World</h1>", content_type: "text/html")
#this return nil and not print

what is my mistake ?

[thegengen]

Hi there. Getting a nil here generally means that the job couldn't be created on Google CP. Could you tell me the the values of printer.connection_status and printer.details. Thanks!

[t1ll]

Hi thegengen

First, i would like to thank you for your great library. Especially with the new authorisation handling it is really easy to connect a printer via google cloudprint ... great work :-)

Unfortunately i have the same problem as patojimenez explained: when i use the .print() function, i get nil returned.

I tried to get your information, but unfortunately printer.details is not defined. Thus, i just gathered capabilities and tags:

Capabilities:

{"printer"=>{"pwg_raster_config"=>{"reverse_order_streaming"=>false}, "copies"=>{"default"=>1, "max"=>100}, "page_range"=>{}, "media_size"=>{"option"=>[{"height_microns"=>279400, "is_continuous_feed"=>false, "vendor_id"=>"Letter", "name"=>"NA_LETTER", "width_microns"=>215900, "custom_display_name"=>"US Letter", "is_default"=>false}, {"height_microns"=>279400, "is_continuous_feed"=>false, "vendor_id"=>"Letter.FullBleed", "name"=>"NA_LETTER", "width_microns"=>215900, "custom_display_name"=>"US Letter (borderless)", "is_default"=>false}, {"height_microns"=>355600, "is_continuous_feed"=>false, "vendor_id"=>"Legal", "name"=>"NA_LEGAL", "width_microns"=>215900, "custom_display_name"=>"US Legal", "is_default"=>false}, {"height_microns"=>210001, "is_continuous_feed"=>false, "vendor_id"=>"A5", "name"=>"ISO_A5", "width_microns"=>148000, "custom_display_name"=>"A5", "is_default"=>false}, {"height_microns"=>297000, "is_continuous_feed"=>false, "vendor_id"=>"A4", "name"=>"ISO_A4", "width_microns"=>210001, "custom_display_name"=>"A4", "is_default"=>true}, {"height_microns"=>297000, "is_continuous_feed"=>false, "vendor_id"=>"A4.FullBleed", "name"=>"ISO_A4", "width_microns"=>210001, "custom_display_name"=>"A4 (borderless)", "is_default"=>false}, {"height_microns"=>256998, "is_continuous_feed"=>false, "vendor_id"=>"B5", "name"=>"JIS_B5", "width_microns"=>182001, "custom_display_name"=>"JIS B5", "is_default"=>false}, {"height_microns"=>152400, "is_continuous_feed"=>false, "vendor_id"=>"4x6", "name"=>"NA_INDEX_4X6", "width_microns"=>101600, "custom_display_name"=>"4 x 6", "is_default"=>false}, {"height_microns"=>152400, "is_continuous_feed"=>false, "vendor_id"=>"4x6.FullBleed", "name"=>"NA_INDEX_4X6", "width_microns"=>101600, "custom_display_name"=>"4 x 6 (borderless)", "is_default"=>false}, {"height_microns"=>177800, "is_continuous_feed"=>false, "vendor_id"=>"5x7", "name"=>"NA_5X7", "width_microns"=>127000, "custom_display_name"=>"5 x 7", "is_default"=>false}, {"height_microns"=>177800, "is_continuous_feed"=>false, "vendor_id"=>"5x7.FullBleed", "name"=>"NA_5X7", "width_microns"=>127000, "custom_display_name"=>"5 x 7 (borderless)", "is_default"=>false}, {"height_microns"=>254000, "is_continuous_feed"=>false, "vendor_id"=>"8x10", "name"=>"NA_GOVT_LETTER", "width_microns"=>203200, "custom_display_name"=>"8 x 10", "is_default"=>false}, {"height_microns"=>254000, "is_continuous_feed"=>false, "vendor_id"=>"8x10.FullBleed", "name"=>"NA_GOVT_LETTER", "width_microns"=>203200, "custom_display_name"=>"8 x 10 (borderless)", "is_default"=>false}, {"height_microns"=>127000, "is_continuous_feed"=>false, "vendor_id"=>"89x127mm", "name"=>"CUSTOM", "width_microns"=>88998, "custom_display_name"=>"L", "is_default"=>false}, {"height_microns"=>127000, "is_continuous_feed"=>false, "vendor_id"=>"89x127mm.FullBleed", "name"=>"CUSTOM", "width_microns"=>88998, "custom_display_name"=>"L (borderless)", "is_default"=>false}, {"height_microns"=>279400, "is_continuous_feed"=>false, "vendor_id"=>"Letter.ArtPaper35.2", "name"=>"NA_LETTER", "width_microns"=>215900, "custom_display_name"=>"US Letter (Art Paper Margin 35)", "is_default"=>false}, {"height_microns"=>297000, "is_continuous_feed"=>false, "vendor_id"=>"A4.ArtPaper35.2", "name"=>"ISO_A4", "width_microns"=>210001, "custom_display_name"=>"A4 (Art Paper Margin 35)", "is_default"=>false}, {"height_microns"=>148000, "is_continuous_feed"=>false, "vendor_id"=>"Postcard", "name"=>"JPN_HAGAKI", "width_microns"=>99998, "custom_display_name"=>"Postcard", "is_default"=>false}, {"height_microns"=>148000, "is_continuous_feed"=>false, "vendor_id"=>"Postcard.FullBleed", "name"=>"JPN_HAGAKI", "width_microns"=>99998, "custom_display_name"=>"Postcard (borderless)", "is_default"=>false}, {"height_microns"=>148000, "is_continuous_feed"=>false, "vendor_id"=>"DoublePostcard", "name"=>"CUSTOM", "width_microns"=>200000, "custom_display_name"=>"Postcard Double", "is_default"=>false}, {"height_microns"=>241300, "is_continuous_feed"=>false, "vendor_id"=>"Env10", "name"=>"NA_NUMBER_10", "width_microns"=>104771, "custom_display_name"=>"Envelope #10", "is_default"=>false}, {"height_microns"=>219999, "is_continuous_feed"=>false, "vendor_id"=>"EnvDL", "name"=>"PRC_5", "width_microns"=>109999, "custom_display_name"=>"Envelope DL", "is_default"=>false}, {"height_microns"=>234999, "is_continuous_feed"=>false, "vendor_id"=>"EnvYou4", "name"=>"JPN_YOU4", "width_microns"=>105000, "custom_display_name"=>"Envelope You4", "is_default"=>false}, {"height_microns"=>189999, "is_continuous_feed"=>false, "vendor_id"=>"98x190mm", "name"=>"NA_MONARCH", "width_microns"=>98001, "custom_display_name"=>"Yougata 6", "is_default"=>false}, {"height_microns"=>224828, "is_continuous_feed"=>false, "vendor_id"=>"130x224.83mm.Disctray.11", "name"=>"CUSTOM", "width_microns"=>129998, "custom_display_name"=>"Disc tray J", "is_default"=>false}]}, "color"=>{"option"=>[{"vendor_id"=>"RGB16", "type"=>"STANDARD_COLOR", "is_default"=>true}]}, "vendor_capability"=>[{"id"=>"CNIJProfileID", "display_name"=>"ProfileID", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"CanonIJPrinter2005.icc", "is_default"=>true, "value"=>"1"}, {"display_name"=>"Canon MG7500 series MP2.icc", "is_default"=>false, "value"=>"2"}, {"display_name"=>"Canon MG7500 series FC2.icc", "is_default"=>false, "value"=>"3"}, {"display_name"=>"Canon MG7500 series SG2 LU2.icc", "is_default"=>false, "value"=>"4"}, {"display_name"=>"Canon MG7500 series SG3 LU3.icc", "is_default"=>false, "value"=>"5"}, {"display_name"=>"Canon MG7500 series GL2.icc", "is_default"=>false, "value"=>"6"}, {"display_name"=>"Canon MG7500 series GL3.icc", "is_default"=>false, "value"=>"7"}, {"display_name"=>"Canon MG7500 series PT1.icc", "is_default"=>false, "value"=>"8"}, {"display_name"=>"Canon MG7500 series PT2.icc", "is_default"=>false, "value"=>"9"}, {"display_name"=>"Canon MG7500 series PT3.icc", "is_default"=>false, "value"=>"10"}]}}, {"id"=>"PageRegion", "display_name"=>"PageRegion", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"US Letter", "is_default"=>false, "value"=>"Letter"}, {"display_name"=>"US Letter (borderless)", "is_default"=>false, "value"=>"Letter.FullBleed"}, {"display_name"=>"US Legal", "is_default"=>false, "value"=>"Legal"}, {"display_name"=>"A5", "is_default"=>false, "value"=>"A5"}, {"display_name"=>"A4", "is_default"=>true, "value"=>"A4"}, {"display_name"=>"A4 (borderless)", "is_default"=>false, "value"=>"A4.FullBleed"}, {"display_name"=>"JIS B5", "is_default"=>false, "value"=>"B5"}, {"display_name"=>"4 x 6", "is_default"=>false, "value"=>"4x6"}, {"display_name"=>"4 x 6 (borderless)", "is_default"=>false, "value"=>"4x6.FullBleed"}, {"display_name"=>"5 x 7", "is_default"=>false, "value"=>"5x7"}, {"display_name"=>"5 x 7 (borderless)", "is_default"=>false, "value"=>"5x7.FullBleed"}, {"display_name"=>"8 x 10", "is_default"=>false, "value"=>"8x10"}, {"display_name"=>"8 x 10 (borderless)", "is_default"=>false, "value"=>"8x10.FullBleed"}, {"display_name"=>"L", "is_default"=>false, "value"=>"89x127mm"}, {"display_name"=>"L (borderless)", "is_default"=>false, "value"=>"89x127mm.FullBleed"}, {"display_name"=>"US Letter (Art Paper Margin 35)", "is_default"=>false, "value"=>"Letter.ArtPaper35.2"}, {"display_name"=>"A4 (Art Paper Margin 35)", "is_default"=>false, "value"=>"A4.ArtPaper35.2"}, {"display_name"=>"Postcard", "is_default"=>false, "value"=>"Postcard"}, {"display_name"=>"Postcard (borderless)", "is_default"=>false, "value"=>"Postcard.FullBleed"}, {"display_name"=>"Postcard Double", "is_default"=>false, "value"=>"DoublePostcard"}, {"display_name"=>"Envelope #10", "is_default"=>false, "value"=>"Env10"}, {"display_name"=>"Envelope DL", "is_default"=>false, "value"=>"EnvDL"}, {"display_name"=>"Envelope You4", "is_default"=>false, "value"=>"EnvYou4"}, {"display_name"=>"Yougata 6", "is_default"=>false, "value"=>"98x190mm"}, {"display_name"=>"Disc tray J", "is_default"=>false, "value"=>"130x224.83mm.Disctray.11"}]}}, {"id"=>"CNIJCartridge", "display_name"=>"BJ Cartridge", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Color", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJMediaType", "display_name"=>"Media Type", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Plain Paper", "is_default"=>true, "value"=>"0"}, {"display_name"=>"Photo Paper Plus Glossy II", "is_default"=>false, "value"=>"50"}, {"display_name"=>"Photo Paper Pro Platinum", "is_default"=>false, "value"=>"51"}, {"display_name"=>"Photo Paper Pro Luster", "is_default"=>false, "value"=>"63"}, {"display_name"=>"Photo Paper Plus Semi-gloss", "is_default"=>false, "value"=>"42"}, {"display_name"=>"Glossy Photo Paper", "is_default"=>false, "value"=>"68"}, {"display_name"=>"Matte Photo Paper", "is_default"=>false, "value"=>"28"}, {"display_name"=>"Other Fine Art Paper", "is_default"=>false, "value"=>"41"}, {"display_name"=>"Envelope", "is_default"=>false, "value"=>"8"}, {"display_name"=>"Hagaki A", "is_default"=>false, "value"=>"56"}, {"display_name"=>"Ink Jet Hagaki", "is_default"=>false, "value"=>"27"}, {"display_name"=>"Hagaki K", "is_default"=>false, "value"=>"54"}, {"display_name"=>"Hagaki", "is_default"=>false, "value"=>"7"}, {"display_name"=>"High Resolution Paper", "is_default"=>false, "value"=>"16"}, {"display_name"=>"Printable disc (recommended)", "is_default"=>false, "value"=>"31"}, {"display_name"=>"Printable disc (others)", "is_default"=>false, "value"=>"32"}, {"display_name"=>"T-Shirt Transfers", "is_default"=>false, "value"=>"18"}, {"display_name"=>"Other Photo Paper", "is_default"=>false, "value"=>"36"}]}}, {"id"=>"CNIJMediaSupply", "display_name"=>"Paper Source", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Cassette", "is_default"=>true, "value"=>"40"}, {"display_name"=>"Disc tray", "is_default"=>false, "value"=>"26"}]}}, {"id"=>"CNIJPrintQuality", "display_name"=>"Quality", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Super Fine", "is_default"=>false, "value"=>"0"}, {"display_name"=>"Fine", "is_default"=>false, "value"=>"5"}, {"display_name"=>"Normal(Fine)", "is_default"=>true, "value"=>"10"}, {"display_name"=>"Normal", "is_default"=>false, "value"=>"15"}, {"display_name"=>"Draft", "is_default"=>false, "value"=>"20"}]}}, {"id"=>"CNIJDitherPattern", "display_name"=>"Halftoning", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Dither", "is_default"=>false, "value"=>"2560"}, {"display_name"=>"Diffusion", "is_default"=>true, "value"=>"2595"}]}}, {"id"=>"CNIJGrayScale", "display_name"=>"Grayscale Printing", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"OFF", "is_default"=>true, "value"=>"0"}, {"display_name"=>"ON", "is_default"=>false, "value"=>"1"}]}}, {"id"=>"CNIJGamma2", "display_name"=>"Brightness", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Light", "is_default"=>false, "value"=>"14"}, {"display_name"=>"Normal", "is_default"=>true, "value"=>"18"}, {"display_name"=>"Dark", "is_default"=>false, "value"=>"22"}]}}, {"id"=>"CNIJAmountOfExtension", "display_name"=>"Amount of Extension", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>false, "value"=>"0"}, {"display_name"=>"1", "is_default"=>false, "value"=>"1"}, {"display_name"=>"2", "is_default"=>true, "value"=>"2"}, {"display_name"=>"3", "is_default"=>false, "value"=>"3"}]}}, {"id"=>"CNIJMarginType", "display_name"=>"MarginType", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>true, "value"=>"0"}, {"display_name"=>"1", "is_default"=>false, "value"=>"1"}]}}, {"id"=>"CNIJPaperGapCommand", "display_name"=>"PaperGapCommand", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"10", "is_default"=>true, "value"=>"10"}]}}, {"id"=>"CNIJDiscTrayForm", "display_name"=>"DiscTrayForm", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJBanner", "display_name"=>"Banner", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"5", "is_default"=>true, "value"=>"5"}]}}, {"id"=>"CNIJSGColorMode", "display_name"=>"SGColorMode", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"127", "is_default"=>true, "value"=>"127"}]}}, {"id"=>"CNIJISaveMode", "display_name"=>"ISaveMode", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"30", "is_default"=>true, "value"=>"30"}]}}, {"id"=>"CNIJMediaGroup", "display_name"=>"MediaGroup", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"99", "is_default"=>true, "value"=>"99"}]}}, {"id"=>"CNIJDuplexSurface", "display_name"=>"DuplexSurface", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>true, "value"=>"0"}, {"display_name"=>"1", "is_default"=>false, "value"=>"1"}]}}, {"id"=>"CNIJDataDirection", "display_name"=>"DataDirection", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>true, "value"=>"0"}]}}, {"id"=>"CNIJSpecialMode", "display_name"=>"SpecialMode", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>true, "value"=>"0"}]}}, {"id"=>"CNIJManualSelectSupply", "display_name"=>"ManualSelectSupply", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"10", "is_default"=>true, "value"=>"10"}]}}, {"id"=>"CNIJIntent2", "display_name"=>"Color Mode", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Standard", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJBlackAdjustment", "display_name"=>"BlackAdjustment", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJEmergencyMode", "display_name"=>"EmergencyMode", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"127", "is_default"=>true, "value"=>"127"}]}}, {"id"=>"CNIJLongLifeMode", "display_name"=>"LongLifeMode", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"30", "is_default"=>true, "value"=>"30"}]}}, {"id"=>"CNIJCartridgeSelect", "display_name"=>"CartridgeSelect", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>true, "value"=>"0"}]}}, {"id"=>"CNIJPrintMode2", "display_name"=>"Print Quality", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"High", "is_default"=>false, "value"=>"1"}, {"display_name"=>"Standard", "is_default"=>true, "value"=>"2"}, {"display_name"=>"Draft", "is_default"=>false, "value"=>"3"}, {"display_name"=>"Custom", "is_default"=>false, "value"=>"5"}]}}, {"id"=>"CNIJPZVividPosiProcess", "display_name"=>"Vivid Photo", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>true, "value"=>"0"}]}}, {"id"=>"CNIJGrayScaleCheckBox", "display_name"=>"Grayscale Printing", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"OFF", "is_default"=>true, "value"=>"0"}, {"display_name"=>"ON", "is_default"=>false, "value"=>"1"}]}}, {"id"=>"CNIJPQualitySlider", "display_name"=>"Quality", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Draft", "is_default"=>false, "value"=>"1"}, {"display_name"=>"Normal", "is_default"=>false, "value"=>"2"}, {"display_name"=>"Normal(Fine)", "is_default"=>true, "value"=>"3"}, {"display_name"=>"Fine", "is_default"=>false, "value"=>"4"}, {"display_name"=>"Super Fine", "is_default"=>false, "value"=>"5"}]}}, {"id"=>"CNIJHalfToneRadio", "display_name"=>"Halftoning", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Dither", "is_default"=>false, "value"=>"1"}, {"display_name"=>"Diffusion", "is_default"=>true, "value"=>"2"}]}}, {"id"=>"CNIJMediaSupplyMenuItem", "display_name"=>"MediaSupplyMenuItem", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJProfileType", "display_name"=>"ProfileType", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>false, "value"=>"0"}, {"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJPDEEnable", "display_name"=>"PDEEnable", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>false, "value"=>"0"}, {"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJRGB2GrayConvert", "display_name"=>"RGB2GrayConvert", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"0", "is_default"=>true, "value"=>"0"}, {"display_name"=>"1", "is_default"=>false, "value"=>"1"}]}}, {"id"=>"CNIJPreviewSampleType", "display_name"=>"Sample Type", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Standard", "is_default"=>true, "value"=>"1"}, {"display_name"=>"Landscape", "is_default"=>false, "value"=>"3"}, {"display_name"=>"Graphics", "is_default"=>false, "value"=>"4"}]}}, {"id"=>"CNIJColorPatternCheckBox", "display_name"=>"View Color Pattern", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"OFF", "is_default"=>true, "value"=>"0"}, {"display_name"=>"ON", "is_default"=>false, "value"=>"1"}]}}, {"id"=>"CNIJColorAdjustMode", "display_name"=>"ColorAdjustMode", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJMediaSense", "display_name"=>"MediaSense", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"10", "is_default"=>true, "value"=>"10"}]}}, {"id"=>"CNIJStapleSide", "display_name"=>"Stapling Side", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"Long-side stapling (Left)", "is_default"=>true, "value"=>"1"}, {"display_name"=>"Long-side stapling (Right)", "is_default"=>false, "value"=>"2"}, {"display_name"=>"Short-side stapling (Top)", "is_default"=>false, "value"=>"3"}, {"display_name"=>"Short-side stapling (Bottom)", "is_default"=>false, "value"=>"4"}]}}, {"id"=>"CNIJExtDDIStapleMarginSupport", "display_name"=>"ExtDDIStapleMarginSupport", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJExtDDISupportAppType", "display_name"=>"ExtDDISupportAppType", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}, {"id"=>"CNIJTableSwitchInfo", "display_name"=>"TableSwitchInfo", "type"=>"SELECT", "select_cap"=>{"option"=>[{"display_name"=>"1", "is_default"=>true, "value"=>"1"}]}}], "duplex"=>{"option"=>[{"type"=>"NO_DUPLEX", "is_default"=>true}, {"type"=>"LONG_EDGE", "is_default"=>false}, {"type"=>"SHORT_EDGE", "is_default"=>false}]}, "fit_to_page"=>{"option"=>[{"type"=>"NO_FITTING", "is_default"=>true}, {"type"=>"FIT_TO_PAGE"}]}, "supported_content_type"=>[{"content_type"=>"application/pdf"}], "dpi"=>{"option"=>[{"horizontal_dpi"=>300, "vendor_id"=>"300x300dpi", "vertical_dpi"=>300, "custom_display_name"=>"300 x 300 dpi", "is_default"=>false}, {"horizontal_dpi"=>600, "vendor_id"=>"600x600dpi", "vertical_dpi"=>600, "custom_display_name"=>"600 x 600 dpi", "is_default"=>true}]}}, "version"=>"1.0"}

Tags:

["^own", "^connector", "^can_share", "^can_update", "^can_delete", "__cp__chrome_version=51.0.2704.103 unknown", "__cp__copies=1", "__cp__device-uri=dnssd://Canon%20MG7500%20series._ipp._tcp.local./?uuid=00000000-0000-1000-8000-D8492FD813B6", "__cp__finishings=3", "__cp__job-cancel-after=10800", "__cp__job-hold-until=no-hold", "__cp__job-priority=50", "__cp__job-sheets=none,none", "__cp__marker-change-time=1468417636", "__cp__marker-colors=#2C2C2C,#525252,#DFD31D,#101010,#39D2E7,#D945DD", "__cp__marker-high-levels=100,100,100,100,100,100", "__cp__marker-levels=0,10,0,0,0,0", "__cp__marker-low-levels=15,15,15,15,15,15", "__cp__marker-names=Black(BK),Gray,Yellow,Black(PGBK),Cyan,Magenta", "__cp__marker-types=inkCartridge,inkCartridge,inkCartridge,inkCartridge,inkCartridge,inkCartridge", "__cp__number-up=1", "__cp__printer-commands=PrintSelfTestPage,ReportLevels", "__cp__printer-info=Canon MG7500 series", "__cp__printer-is-accepting-jobs=true", "__cp__printer-is-shared=false", "__cp__printer-location=", "__cp__printer-make-and-model=Canon MG7500 series", "__cp__printer-state=3", "__cp__printer-state-change-time=1468417663", "__cp__printer-state-reasons=marker-supply-low-warning", "__cp__printer-type=77631516", "__cp__printer-uri-supported=ipp://localhost/printers/Canon_MG7500_series", "__cp__system_driverinfo=C", "__cp__system_name=Mac OS X", "__cp__system_version=10.11.5", "__cp__tagshash=9ec9567734ab18a8381ba972a4d351ca"]

The printer is a normal printer but connected to google cloud print via chrome. I also tried to use the google "Save to Google Drive"-printer which is installed by default, but that did not work either.

When i digged into your code i saw some options which you are sending together with the "/submit" request: For example you pass a ticket option, even converted to_json. Is it possible that this infos are (recently made) mandatory and that they are missing?

I tried to print via text/html and via prawn-generated pdfs... both ways made no difference.

Many thanks for your help!!
till

[t1ll]

Update:

I just tried to include a ticket value based on a example by google.

pdf = Prawn::Document.new
pdf.text "Hello World 123"

response = @printer.print(title:"test", content: pdf.render, content_type: "application/pdf", ticket: {"version": "1.0", "print": {}})

By using this code i managed to place the job.
I am pretty sure it has todo with the ticket

[thegengen]

Thanks for the detailed report! I'll try to get this sorted out over the weekend.