From 8f5d7ed3cfa57f66dded9b72374006c9b6df2ce9 Mon Sep 17 00:00:00 2001 From: undergroundwires Date: Fri, 1 Dec 2023 14:49:24 +0100 Subject: [PATCH] win: improve documentation for "Get Help" app #280 - Update script name to mention breaking behavior. - Add documentation to explain what the app does and how it impacts system functionality. --- src/application/collections/windows.yaml | 28 +++++++++++++++++++++--- 1 file changed, 25 insertions(+), 3 deletions(-) diff --git a/src/application/collections/windows.yaml b/src/application/collections/windows.yaml index bf35f927..ddff5719 100644 --- a/src/application/collections/windows.yaml +++ b/src/application/collections/windows.yaml @@ -8846,14 +8846,36 @@ actions: packageName: Microsoft.DesktopAppInstaller publisherId: 8wekyb3d8bbwe - - name: Remove "Get Help" app + name: Remove "Get Help" app (breaks built-in troubleshooting) docs: |- - [Microsoft Store Page](https://web.archive.org/web/20231003200627/https://apps.microsoft.com/store/detail/get-help/9PKDZBMV1H3T) - + This script removes the "Get Help" app. This app comes pre-installed on certain versions of Windows [1] [2]. + "Get Help" is an application designed to assist users with Windows-related issues [3]. It offers solutions through + troubleshooters, instant answers, and Microsoft support articles. It connects users with Microsoft support agents + and the Microsoft community for personalized assistance [3]. + + Removing "Get Help" not only supports a minimalist system approach but also helps reduce potential data collection. + Typically, support tools like "Get Help" gather diagnostic data and user interactions, which are used to improve service and + provide tailored support. By uninstalling this app, users can enhance their privacy by reducing their digital footprint. + + However, removing "Get Help" disrupts some system support functionalities. For instance, the built-in internet + troubleshooting feature will cease to function [4]. Attempts to diagnose network problems from the system tray will result in + an error message, indicating the absence of an application to manage the troubleshooting process [4]. + + The script also affects system-generated URLs such as `ms-contact-support://oem/`, which direct to OEM-specific + support services [5]. Post-removal, users will need to identify alternative support options for system troubleshooting. + + See also: [Microsoft Store Page](https://web.archive.org/web/20231003200627/https://apps.microsoft.com/store/detail/get-help/9PKDZBMV1H3T) + + > **Caution:** Removing the "Get Help" app limits access to Windows' built-in support resources and troubleshooting tools. + > This action may hinder your ability to receive direct assistance from Microsoft and utilize automatic problem-solving features for system issues. + [1]: https://web.archive.org/web/20210727081048/https://docs.microsoft.com/en-us/windows/application-management/apps-in-windows-10 "Windows 10 - Apps - Windows Application Management | Microsoft Docs" [2]: https://web.archive.org/web/20221101231811/https://learn.microsoft.com/en-us/windows/application-management/provisioned-apps-windows-client-os "Get the provisioned apps on Windows client operating system - Windows Application Management | Microsoft Learn" + [3]: https://web.archive.org/web/20231003200627/https://apps.microsoft.com/store/detail/get-help/9PKDZBMV1H3T "Get Help - Microsoft Store Apps | apps.microsoft.com" + [4]: https://github.com/undergroundwires/privacy.sexy/issues/280 '[BUG]: Removing "Get Help" breaks internet troubleshooting · Issue #280 · undergroundwires/privacy.sexy | github.com/undergroundwires' + [5]: https://web.archive.org/web/20231106214139/https://learn.microsoft.com/en-us/windows-hardware/customize/desktop/customize-get-help-app "Customize the Get Help app | Microsoft Learn | learn.microsoft.com" call: function: UninstallStoreApp parameters: