Trigger email when item of an order shipped with Order # and other details of order to the customer

[ramkishore-yerubandi]

I have to send an email when an item of order is shipped. I came across 'FulfillmentStateTransitionEvent', which I can hook for events like Shipped, Delivered, etc. As part of the email, I am supposed to send the Order Number and customer on the Order to fetch the recipient's email. How can I retrieve this information from Fulfilment?

[michaelbromley]

Hi,
You can use the loadData method on the EmailEventHandler to perform any kind of data lookup from the database.

Also, you might also want to consider subscribing to the OrderStateTransitionEvent which should also be published when the Order transitions to Delivered, and that will already include a reference to the order.