diff --git a/custom-software-errors.org b/custom-software-errors.org index a348302..1069df1 100755 --- a/custom-software-errors.org +++ b/custom-software-errors.org @@ -16,7 +16,7 @@ custom software will be created. Because the software is created with customized intent, the error messages presented to users can have additional benefits that off-the-shelf software doesn't offer. Business process backed error messages. -In the company I work at, these improved error helpers are called "Wilson-Hoffman" error messages. +In the company I work at, these improved error helpers are called "Wilbert-Hofman" error messages. It would be great to see these error types in wider use. * Introduction @@ -224,14 +224,15 @@ use the same source code with no variance. ** Online References (hyperlinks) This is more than just linking to a wiki page; error pages could link to specific URI's of company -resources such as Slack, shared drives, or source repositories. +resources such as Slack, shared drives, or source repositories. If your userbase is sufficiently +technical it can also be a link to the source code for more capable users to self-diagnose the root cause. ** Extending this idea. I consider these 4 basics to be the first generation of improvements. You will find new and useful improvements; do not be afraid to use them. -These 4 basic features are called the "wilson-hoffman" errors in the company where I work. +These "Wilbert-Hofman" error messages are used heavily in the group of the company where I work. ** Generating documentation from error conditions for support staff.