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Storage add-on: the same add-on cannot be repurchased from /add-ons after cancelling. #86147

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southp opened this issue Jan 9, 2024 · 1 comment · Fixed by #87985
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Storage add-on: the same add-on cannot be repurchased from /add-ons after cancelling. #86147

southp opened this issue Jan 9, 2024 · 1 comment · Fixed by #87985
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@chriskmnds @maciejpilarski
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Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended

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@southp
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southp commented Jan 9, 2024 •
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Quick summary

This issue is broken out from the auditing in #85773.

Demonstration:

CleanShot.2023-12-26.at.16.47.31.mp4

From a quick glance, using transaction history to determine whether one has owned an active storage add-on is wrong. This issue will also cause other anomalies in /plans, but I didn't include them here since the root cause is the same. This might potentially relate to Automattic/martech#2418.

Steps to reproduce

  1. Purchase a storage add-on from /add-ons
  2. Cancel it from the purchase management page
  3. Go to /add-ons again.

What you expected to happen

The button should be "Buy add-on"

What actually happened

The button stays as "Manage add-on".

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable.

Platform (Simple and/or Atomic)

No response

Logs or notes

No response
@southp southp added [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Jan 9, 2024
@github-actions github-actions bot added the [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts label Jan 9, 2024
@github-actions github-actions bot added the [Pri] BLOCKER Requires immediate attention. label Jan 9, 2024
@southp southp removed [Pri] BLOCKER Requires immediate attention. [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts labels Jan 9, 2024
@southp southp mentioned this issue Jan 9, 2024
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@maciejpilarski
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📌 REPRODUCTION RESULTS
– Tested on Atomic – Replicated

📌 FINDINGS/SCREENSHOTS/VIDEO
I was able to reproduce the issue on my test site. It is not possible to repurchase the add-on once canceled.

📌 ACTIONS

  • Triaged

@maciejpilarski maciejpilarski added Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Jan 9, 2024
@maciejpilarski maciejpilarski moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 9, 2024
@chriskmnds chriskmnds self-assigned this Feb 27, 2024
This was referenced Feb 27, 2024
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@chriskmnds chriskmnds

@maciejpilarski maciejpilarski

Labels
Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended
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Automattic Prioritization: The One Board ™
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Add-Ons: Remove billing-transactions state and use purchases state instead Automattic/wp-calypso
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@chriskmnds @southp @maciejpilarski