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ofsv-trivia-list/dts.md: Add info on providing verbose logs to suppor…
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…t team

Signed-off-by: Pawel Langowski <[email protected]>
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PLangowski authored and macpijan committed Oct 14, 2024
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Expand Up @@ -93,3 +93,19 @@ Please [donate](../ways-you-can-help-us.md#donate-money) using one of
available methods and contact [3mdeb](mailto:[email protected]) or [Dasharo
Team](mailto:[email protected]) to let us know about your donation. Minimal
donating to access DTS SE with one year update support is 60EUR.

## How can I help the support team diagnose my problem faster?

Make sure to provide logs that show the failing feature. Provide information
that will help reproduce the issue - the machine model, Dasharo/DTS version,
etc.

If you are having issues with functionalities provided by the DTS start menu,
you can help by running it in verbose mode and providing logs. To do that,
follow the instructions below:

1. Boot DTS.
2. In the DTS menu enable verbose mode by typing `V` and pressing `Enter`.
3. Enable sending logs by typing `L` and pressing `Enter`.
4. Reproduce the problem.
5. The logs will be sent automatically after exiting from the menu.

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