Updated bots.

.github/no-response.yml

@@ -1,9 +1,9 @@
 # Configuration for probot-no-response - https://github.com/probot/no-response
 
 # Number of days of inactivity before an Issue is closed for lack of response
-daysUntilClose: 14
+daysUntilClose: 7
 # Label requiring a response
-responseRequiredLabel: more-information-needed
+responseRequiredLabel: Status: Awaiting Information
 # Comment to post when closing an Issue for lack of response. Set to `false` to disable
 closeComment: >
   This issue has been automatically closed because there has been no response

.github/support.yml

@@ -0,0 +1,24 @@
+# Configuration for Support Requests - https://github.com/dessant/support-requests
+
+# Label used to mark issues as support requests
+supportLabel: "Type: Support"
+
+# Comment to post on issues marked as support requests, `{issue-author}` is an
+# optional placeholder. Set to `false` to disable
+supportComment: >
+  We use the issue tracker exclusively for bug reports, development and feature requests. 
+  However, this issue appears to be a support request.
+  Please use the [support channel on our Discord](https://discord.gg/kZ7RdrD) to get help.
+  
+
+# Close issues marked as support requests
+close: true
+
+# Lock issues marked as support requests
+lock: false
+
+# Assign `off-topic` as the reason for locking. Set to `false` to disable
+setLockReason: false
+
+# Repository to extend settings from
+# _extends: .github