Skip to content

Commit

Permalink
adding new images to updates
Browse files Browse the repository at this point in the history
  • Loading branch information
lauraherring committed Apr 18, 2024
1 parent 1fbfff8 commit 153da6b
Show file tree
Hide file tree
Showing 3 changed files with 7 additions and 27 deletions.
Binary file added assets/img/helpdesk/helpdesk_response_march.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file added assets/img/helpdesk/helpdesk_tickets_march.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
34 changes: 7 additions & 27 deletions src/updates/index.md
Original file line number Diff line number Diff line change
Expand Up @@ -13,19 +13,6 @@ To help you understand our work through the transition, we’ll provide regular

The Federal Audit Clearinghouse team works in the open. Our day-to-day task board can be found on [Github](https://github.com/orgs/GSA-TTS/projects/11/views/2) and prior updates are available in [our archive]({{ config.baseUrl }}updates/archive).

<div class="usa-alert usa-alert--info">
<div class="usa-alert__body">
<h4 class="usa-alert__heading">Census shutdown timing</h4>
<p class="usa-alert__text padding-bottom-2">
The U.S. Census Bureau will be shutting down <a href="https://facdissem.census.gov">their site</a> that distributes Single Audit data on March 31, 2024.
</p>
<p class="usa-alert__text">
The GSA FAC team wants to thank our colleagues at the Census Bureau. They've been incredible partners during this transition and their support and partnership has been a marvelous example of what it means to serve the public with excellence.
</p>
</div>
</div>


## Jump to

* [General updates](#general)
Expand All @@ -34,23 +21,16 @@ The Federal Audit Clearinghouse team works in the open. Our day-to-day task boar

## Week of February 26, 2024

Our work through the end of February and into March is focused in three areas:

1. Improving search.
2. Improving access to Tribal data.
3. Preparing for the March submission deadline.
### March peak season

### Improving search
The FAC received 5,403 single audit submissions in the last week of March. During this time, [our helpdesk](https://support.fac.gov/hc/en-us/requests/new) resolved more than 400 tickets, most via one-touch and in less than 24 hours.

We added new search filters, covered in ticket [#3407](https://github.com/GSA-TTS/FAC/issues/3407). These new filters allow for:

1. Searching audits by finding type.
2. Filtering by direct or passthrough funding.
3. Filtering by whether an audit is on a major program or not.

We're continuing to improve search performance and are tracking our plans in story [#3388](https://github.com/GSA-TTS/FAC/issues/3388).
<div class="grid-container">
<div class="grid-row">
<div class="tablet:grid-col"><img src="{{ config.baseUrl }}assets/img/helpdesk_tickets_march.png" alt="bar chart of helpdesk tickets for the last week of March 2024" /></div>
<div class="tablet:grid-col"><img src="{{ config.baseUrl }}assets/img/helpdesk_tickets_march.png" alt="bar chart of response times to helpdesk tickets for the last week of March 2024" /></div>

If you encounter issues with any of these new features, please let us know [via the FAC helpdesk](https://support.fac.gov/hc/en-us/requests/new).
As the rate of submissions tapers off, the team is returning its focus to feature delivery and site maintenance.

### Improving access to Tribal data

Expand Down

0 comments on commit 153da6b

Please sign in to comment.