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README
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NAME
RT::Extension::SpawnLinkedTicketInQueue - quickly spawn linked tickets
in different queues
DESCRIPTION
After installing this extension, on ticket's page in the Links block you
should see new controls.
INSTALLATION
Use RTHOME environment variable if RT is not in default /opt/rt4 path.
Otherwise commands are usual:
perl Makefile.PL
make
make install (may need root permissions)
If you are running RT 4.2, add
Plugin('RT::Extension::SpawnLinkedTicketInQueue');
to your RT_SiteConfig.pm. If running an earlier RT release, use:
Set(@Plugins,
... other plugins ...,
'RT::Extension::SpawnLinkedTicketInQueue',
);
Then, if you want a specific ticket link relationship type preselected, you
make an entry into the configuration etc/RT_SiteConfig.pm. The available
link type names are how tickets can be related to each other
(depends on/depended on by/parents/children/refers to/referred to by):
Set($SpawnTicketInQueueLinkDefault => 'Children');
Flush mason cache:
rm -rf /opt/rt3/var/mason_data/obj
Stop and start webserver.
BUGS AND LIMITATIONS
No bugs have been reported.
Please report any bugs or feature requests to
"[email protected]", or through the web
interface at <http://rt.cpan.org>.
AUTHOR
Kevin Falcone <[email protected]>
LICENCE AND COPYRIGHT
Copyright (c) 2009-2014, Best Practical Solutions, LLC. All rights
reserved.
This module is free software; you can redistribute it and/or modify it
under the terms of version 2 of the GNU General Public License.
DISCLAIMER OF WARRANTY
BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN
OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH
YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR, OR CORRECTION.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR
REDISTRIBUTE THE SOFTWARE AS PERMITTED BY THE ABOVE LICENCE, BE LIABLE
TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
FAILURE OF THE SOFTWARE TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.