-
Notifications
You must be signed in to change notification settings - Fork 0
HurricaneHarry/rt-extension-spawnlinkedticketinqueue
Folders and files
Name | Name | Last commit message | Last commit date | |
---|---|---|---|---|
Repository files navigation
NAME RT::Extension::SpawnLinkedTicketInQueue - quickly spawn linked tickets in different queues DESCRIPTION After installing this extension, on ticket's page in the Links block you should see new controls. INSTALLATION Use RTHOME environment variable if RT is not in default /opt/rt4 path. Otherwise commands are usual: perl Makefile.PL make make install (may need root permissions) If you are running RT 4.2, add Plugin('RT::Extension::SpawnLinkedTicketInQueue'); to your RT_SiteConfig.pm. If running an earlier RT release, use: Set(@Plugins, ... other plugins ..., 'RT::Extension::SpawnLinkedTicketInQueue', ); Then, if you want a specific ticket link relationship type preselected, you make an entry into the configuration etc/RT_SiteConfig.pm. The available link type names are how tickets can be related to each other (depends on/depended on by/parents/children/refers to/referred to by): Set($SpawnTicketInQueueLinkDefault => 'Children'); Flush mason cache: rm -rf /opt/rt3/var/mason_data/obj Stop and start webserver. BUGS AND LIMITATIONS No bugs have been reported. Please report any bugs or feature requests to "[email protected]", or through the web interface at <http://rt.cpan.org>. AUTHOR Kevin Falcone <[email protected]> LICENCE AND COPYRIGHT Copyright (c) 2009-2014, Best Practical Solutions, LLC. All rights reserved. This module is free software; you can redistribute it and/or modify it under the terms of version 2 of the GNU General Public License. DISCLAIMER OF WARRANTY BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE SOFTWARE AS PERMITTED BY THE ABOVE LICENCE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE SOFTWARE TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.