WhatsApp Chatbot

Talk to the Future

A WhatsApp chatbot built with Node.js and the WhatsApp Business API. This chatbot is designed to provide automated customer support, answer frequent questions, and help users with their queries.

Features:

1. Automated Responses

• Respond to user queries with pre-defined answers
• Handle multiple conversations simultaneously

2. Intelligent Routing

• Route user queries to the right department or agent
• Escalate complex issues to human support agents

3. Personalized Experience

• Store user preferences and conversation history
• Offer personalized recommendations and offers

4. Multi-Language Support

• Support for multiple languages and locales
• Automatic language detection and response

Tech Stack:

• Node.js: The chatbot is built using Node.js and the WhatsApp Business API
• WhatsApp Business API: Official API for building WhatsApp business solutions
• MongoDB: Database for storing user conversations and preferences

Getting Started:

1. Clone the Repository

git clone git clone https://github.com/Nobita995/Aryan-XD.git

2. Install Dependencies

npm install

3. Configure Environment Variables

• Create a .env file with your WhatsApp Business API credentials and MongoDB connection string

4. Start the Chatbot

`no