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[IMP] helpdesk_mgmt_sale: pre-commit auto fixes
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[build-system] | ||
requires = ["whool"] | ||
build-backend = "whool.buildapi" |
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- [Tecnativa](https://www.tecnativa.com): | ||
- Pilar Vargas |
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This module extends the Helpdesk functionality in Odoo to allow an | ||
integration between Helpdesk tickets and sales orders. A ticket can have | ||
several sales orders associated with it, which in turn will have the | ||
ticket associated with it, allowing tickets and sales to be related. |
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To associate orders to Helpdesk tickets: | ||
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1. Create or modify a Helpdesk ticket. | ||
2. In the ticket view, you will find a **Sales Order** Smartbutton | ||
which will show the number of orders associated to the ticket. | ||
3. Clicking on the Smartbutton will open a view with all the sales | ||
orders related to the current ticket. | ||
4. To create an order associated to the ticket click on the **Create** | ||
button. |
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