[18.0][MIG] helpdesk_mgmt_sale: Migration to 18.0

helpdesk_mgmt_sale/README.rst

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+===================
+Helpdesk Sale Order
+===================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:c35c9b4e862a497f67d6f09473e5166aa61d3fbdb4dd2b0f65810d9ba956dee4
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Production%2FStable-green.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Production/Stable
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+    :target: https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt_sale
+    :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt_sale
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=18.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module extends the Helpdesk functionality in Odoo to allow an
+integration between Helpdesk tickets and sales orders. A ticket can have
+several sales orders associated with it, which in turn will have the
+ticket associated with it, allowing tickets and sales to be related.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Usage
+=====
+
+To associate orders to Helpdesk tickets:
+
+1. Create or modify a Helpdesk ticket.
+2. In the ticket view, you will find a **Sales Order** Smartbutton which
+   will show the number of orders associated to the ticket.
+3. Clicking on the Smartbutton will open a view with all the sales
+   orders related to the current ticket.
+4. To create an order associated to the ticket click on the **Create**
+   button.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_sale%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Tecnativa
+
+Contributors
+------------
+
+- `Tecnativa <https://www.tecnativa.com>`__:
+
+  - Pilar Vargas
+
+- `Heliconia Solutions Pvt. Ltd. <https://www.heliconia.io>`__
+
+  - Bhavesh Heliconia
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt_sale>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

helpdesk_mgmt_sale/__init__.py

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+from . import models

helpdesk_mgmt_sale/__manifest__.py

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+# Copyright 2024 Tecnativa - Pilar Vargas
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+{
+    "name": "Helpdesk Sale Order",
+    "summary": "Add the option to select project in the sale orders.",
+    "version": "18.0.1.0.0",
+    "license": "AGPL-3",
+    "category": "Sales Management",
+    "author": "Tecnativa," "Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/helpdesk",
+    "depends": ["helpdesk_mgmt", "sale"],
+    "data": [
+        "views/helpdesk_ticket_views.xml",
+        "views/sale_order_views.xml",
+    ],
+    "development_status": "Production/Stable",
+    "auto_install": True,
+}

helpdesk_mgmt_sale/i18n/es.po

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt_sale
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 15.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-09-23 10:06+0000\n"
+"Last-Translator: Pilar Vargas <[email protected]>\n"
+"Language-Team: none\n"
+"Language: es\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 5.6.2\n"
+
+#. module: helpdesk_mgmt_sale
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
+msgid "Helpdesk"
+msgstr "Servicio de asistencia"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model,name:helpdesk_mgmt_sale.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Solicitud de servicio de asistencia"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__sale_order_ids
+msgid "Sale Order"
+msgstr "Pedido de venta"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__so_count
+msgid "Sale Order Count"
+msgstr "Nº de pedidos de venta"
+
+#. module: helpdesk_mgmt_sale
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.ticket_view_form
+msgid "Sale Orders"
+msgstr "Pedidos"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model,name:helpdesk_mgmt_sale.model_sale_order
+msgid "Sales Order"
+msgstr "Pedidos"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_ids
+msgid "Ticket"
+msgstr "Solicitud"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.actions.act_window,name:helpdesk_mgmt_sale.action_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
+msgid "Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_count
+msgid "Tickets Count"
+msgstr ""

helpdesk_mgmt_sale/i18n/helpdesk_mgmt_sale.pot

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt_sale
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 17.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_mgmt_sale
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
+msgid "Helpdesk"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model,name:helpdesk_mgmt_sale.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__sale_order_ids
+msgid "Sale Order"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__so_count
+msgid "Sale Order Count"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.ticket_view_form
+msgid "Sale Orders"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model,name:helpdesk_mgmt_sale.model_sale_order
+msgid "Sales Order"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_ids
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.actions.act_window,name:helpdesk_mgmt_sale.action_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
+msgid "Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_count
+msgid "Tickets Count"
+msgstr ""

helpdesk_mgmt_sale/i18n/it.po

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt_sale
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 17.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2025-01-20 17:06+0000\n"
+"Last-Translator: mymage <[email protected]>\n"
+"Language-Team: none\n"
+"Language: it\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 5.6.2\n"
+
+#. module: helpdesk_mgmt_sale
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
+msgid "Helpdesk"
+msgstr "Assistenza clienti"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model,name:helpdesk_mgmt_sale.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket assistenza clienti"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__sale_order_ids
+msgid "Sale Order"
+msgstr "Ordine di vendita"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_helpdesk_ticket__so_count
+msgid "Sale Order Count"
+msgstr "Conteggio ordini di vendita"
+
+#. module: helpdesk_mgmt_sale
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.ticket_view_form
+msgid "Sale Orders"
+msgstr "Ordini di vendita"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model,name:helpdesk_mgmt_sale.model_sale_order
+msgid "Sales Order"
+msgstr "Ordine di vendita"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_ids
+msgid "Ticket"
+msgstr "Ticket"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.actions.act_window,name:helpdesk_mgmt_sale.action_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_sale.view_order_form
+msgid "Tickets"
+msgstr "Ticket"
+
+#. module: helpdesk_mgmt_sale
+#: model:ir.model.fields,field_description:helpdesk_mgmt_sale.field_sale_order__ticket_count
+msgid "Tickets Count"
+msgstr "Conteggio ticket"

helpdesk_mgmt_sale/models/__init__.py

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+from . import helpdesk_ticket
+from . import sale_order

helpdesk_mgmt_sale/models/helpdesk_ticket.py

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+from odoo import Command, api, fields, models
+
+
+class HelpdeskTicket(models.Model):
+    _inherit = "helpdesk.ticket"
+
+    sale_order_ids = fields.Many2many("sale.order")
+    so_count = fields.Integer(
+        string="Sale Order Count", compute="_compute_so_count", store=True
+    )
+
+    @api.depends("sale_order_ids")
+    def _compute_so_count(self):
+        for ticket in self:
+            ticket.so_count = len(ticket.sale_order_ids)
+
+    def action_view_sale_orders(self):
+        """Returns action to view sale orders related to this ticket."""
+        action = self.env["ir.actions.actions"]._for_xml_id("sale.action_orders")
+        action["domain"] = [("ticket_ids", "in", [self.id])]
+        action["context"] = {
+            "default_ticket_ids": [Command.link([self.id])],
+            "default_partner_id": self.partner_id.id,
+        }
+        return action

helpdesk_mgmt_sale/models/sale_order.py

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+from odoo import api, fields, models
+
+
+class SaleOrder(models.Model):
+    _inherit = "sale.order"
+
+    ticket_ids = fields.Many2many("helpdesk.ticket")
+    ticket_count = fields.Integer(
+        string="Tickets Count", compute="_compute_ticket_count", store=True
+    )
+
+    @api.depends("ticket_ids")
+    def _compute_ticket_count(self):
+        for order in self:
+            order.ticket_count = len(order.ticket_ids)

helpdesk_mgmt_sale/pyproject.toml

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+[build-system]
+requires = ["whool"]
+build-backend = "whool.buildapi"

helpdesk_mgmt_sale/readme/CONTRIBUTORS.md

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+- [Tecnativa](https://www.tecnativa.com):
+  - Pilar Vargas
+- [Heliconia Solutions Pvt. Ltd.](https://www.heliconia.io)
+  - Bhavesh Heliconia

helpdesk_mgmt_sale/readme/DESCRIPTION.md

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+This module extends the Helpdesk functionality in Odoo to allow an
+integration between Helpdesk tickets and sales orders. A ticket can have
+several sales orders associated with it, which in turn will have the
+ticket associated with it, allowing tickets and sales to be related.

helpdesk_mgmt_sale/readme/USAGE.md

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+To associate orders to Helpdesk tickets:
+
+1.  Create or modify a Helpdesk ticket.
+2.  In the ticket view, you will find a **Sales Order** Smartbutton
+    which will show the number of orders associated to the ticket.
+3.  Clicking on the Smartbutton will open a view with all the sales
+    orders related to the current ticket.
+4.  To create an order associated to the ticket click on the **Create**
+    button.