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Customer Personality Analysis is a detailed analysis of a company’s ideal customers. It helps a business to better understand its customers and makes it easier for them to modify products according to the specific needs, behaviors, and concerns of different types of customers.

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Customer_Personality_Analysis

Spent VS Income Cluster

Spent VS Income Cluster Spent VS Income Cluster Uniform Distribution

Interpretation 1:-

  • Group 0 = High Spending, High Income
  • Group 1 = Low Spending, Low Income
  • Group 2 = Low Spending, Average Income
  • Group 3 = High Spending, Average Income

Detailed Distribution of Clustering

Detailed Distribution of Clustering

Interpretation 1.1:-

  • From the above plot, it can be clearly seen that cluster 0 is our biggest set of customers closely followed by cluster 3

Exploring the campaigns event

Exploring the Campaign Events

Interpretation 1.2:-

  • There has not been an overwhelming response to the campaigns so far except (campaign 1). Very few participants overall
  • Moreover, no one took part in all 5 of them. Perphaps, better-targets and well-planned campaigns are required to boost sales.

Exploring the Number of Deals

Exploring the Number of Deals

Interpretation 1.3:-

  • Unlike campaigns, the deals offered did well. It has best outcome with cluster 2 and 3.
  • However, our star customers, cluster 0, are not much into the deals. Nothing seems to attract cluster 1 overwhelmingly.

Profiling - Who is our star customers

1 2

3 4

5 6

7 8

9

Interpretation 2:-

Cluster 0:

  • Are definitely not a parent
  • At the max there are only 2 members in the family
  • A slightly Majority of couples over single person
  • Span all ages
  • A high income group

Cluster 1:

  • The Majority of these peoples are parents
  • At the max are 3 members in the family
  • They majorily have one kid (and not teenagers, typically)
  • Relatively

Cluster 2:

  • They are definitely a parent
  • At the max are 5 members in the family and at least 2
  • Majority of them have a teenager at home
  • Relatively older
  • A lower income group

Cluster 3:

  • Are definitely a parent
  • At the max have 4 members in the family and at least 2
  • Single Parent are a subset of this group
  • Most have a teenegar at home
  • Relatively older

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Customer Personality Analysis is a detailed analysis of a company’s ideal customers. It helps a business to better understand its customers and makes it easier for them to modify products according to the specific needs, behaviors, and concerns of different types of customers.

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