Merge branch '4.4-trunk' into 5.0-trunk

bestpractical · Jun 13, 2022 · cbfe3cd · cbfe3cd
2 parents 3619c95 + b55f9b5
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diff --git a/Makefile.in b/Makefile.in
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/README b/README
@@ -317,7 +317,7 @@ contact information in your email signature.
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/README.Oracle b/README.Oracle
@@ -1,3 +1,6 @@
+Installation Notes
+------------------
+
 On RT 3.8.2 and later, RT deployment for Oracle databases is very
 straightforward.
 
@@ -30,6 +33,28 @@ Example:
 That should be enough to get you started on Oracle, but to complete
 installation you must follow the general instructions in the README file.
 
+Client Drivers
+--------------
+
+When installing Oracle client drivers, run the same version as
+the database you are connecting to. If you are running RT on the same
+server as the Oracle database, this should happen automatically as the
+client drivers will be installed with the Oracle database software. If
+the Oracle database runs in a separate server and you are installing
+client libraries from the Oracle Instance Client, find and install
+the version that corresponds with the database you are connecting to.
+
+You will also need to install the DBD::Oracle perl module to allow
+RT to connect to the Oracle database. Some recent versions of DBD::Oracle
+have had problems with RT and should be avoided.
+
+DBD::Oracle version 1.74 is known to work well with RT. The next
+known version to work well is version 1.90. Versions in between
+those had an issue on disconnect that would cause a segfault.
+
+Updating Statistics
+-------------------
+
 As with all databases it is important to analyze the schema and get
 current statistics after every significant dataset change.  Oracle's
 cost-based optimizer can provide particularly bad performance when the

diff --git a/bin/rt-crontool.in b/bin/rt-crontool.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/bin/rt-mailgate.in b/bin/rt-mailgate.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/bin/rt.in b/bin/rt.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/change-loc-msgstr b/devel/tools/change-loc-msgstr
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/cmd-boilerplate b/devel/tools/cmd-boilerplate
@@ -5,7 +5,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/css_tidy b/devel/tools/css_tidy
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/extract-message-catalog b/devel/tools/extract-message-catalog
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/license_tag b/devel/tools/license_tag
@@ -5,7 +5,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)
@@ -54,7 +54,7 @@ my $LICENSE  = <<'EOL';
 
 COPYRIGHT:
 
-This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
                                          <[email protected]>
 
 (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/rt-apache b/devel/tools/rt-apache
@@ -4,7 +4,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/rt-attributes-editor b/devel/tools/rt-attributes-editor
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/rt-message-catalog b/devel/tools/rt-message-catalog
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/rt-parse-mail-log b/devel/tools/rt-parse-mail-log
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/rt-static-docs b/devel/tools/rt-static-docs
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/devel/tools/tweak-template-locstring b/devel/tools/tweak-template-locstring
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/3.8-ical-extension.in b/etc/upgrade/3.8-ical-extension.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/4.0-customfield-checkbox-extension.in b/etc/upgrade/4.0-customfield-checkbox-extension.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/generate-rtaddressregexp.in b/etc/upgrade/generate-rtaddressregexp.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/reset-sequences.in b/etc/upgrade/reset-sequences.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/sanity-check-stylesheets.in b/etc/upgrade/sanity-check-stylesheets.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/shrink-cgm-table.in b/etc/upgrade/shrink-cgm-table.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/shrink-transactions-table.in b/etc/upgrade/shrink-transactions-table.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/switch-templates-to.in b/etc/upgrade/switch-templates-to.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/time-worked-history.in b/etc/upgrade/time-worked-history.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/upgrade-articles.in b/etc/upgrade/upgrade-articles.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/upgrade-assets.in b/etc/upgrade/upgrade-assets.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/upgrade-authtokens.in b/etc/upgrade/upgrade-authtokens.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/upgrade-configurations.in b/etc/upgrade/upgrade-configurations.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/upgrade-mysql-schema.pl b/etc/upgrade/upgrade-mysql-schema.pl
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/upgrade-sla.in b/etc/upgrade/upgrade-sla.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/etc/upgrade/vulnerable-passwords.in b/etc/upgrade/vulnerable-passwords.in
@@ -3,7 +3,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/lib/RT.pm b/lib/RT.pm
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/lib/RT/ACE.pm b/lib/RT/ACE.pm
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/lib/RT/ACL.pm b/lib/RT/ACL.pm
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/lib/RT/Action.pm b/lib/RT/Action.pm
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/lib/RT/Action/AddPriority.pm b/lib/RT/Action/AddPriority.pm
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/lib/RT/Action/AutoOpen.pm b/lib/RT/Action/AutoOpen.pm
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)

diff --git a/lib/RT/Action/AutoOpenInactive.pm b/lib/RT/Action/AutoOpenInactive.pm
@@ -2,7 +2,7 @@
 #
 # COPYRIGHT:
 #
-# This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
 #                                          <[email protected]>
 #
 # (Except where explicitly superseded by other copyright notices)