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Add reactions to change requests and issues #381

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GeorgLink
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#378 was the first, this PR adds the new filter to more metrics.

The idea is that we want to understand the impact of our work as it matters to community members. We use reactions on an issue or change request as an indicator for how much people care about them. We then use the reactions as a filter or aggregator.

@sgoggins
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There is something a bit deeper here than a reaction. Dabbish, for example, refers to emoji as 'signals of attention'. So, "reaction", "reaction emoji", or other reaction may need to emerge as its own metrics.

@sgoggins
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This could also apply separately to Twitter. Minnesota did a paper showing how each platform presents a slightly different emoji, and those differences communicate different emotional or reaction content than what is intended on the sending platform.

@sgoggins
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Big spikes can alert you to the importance of an issue.
The majority of the time, its more likely connected to sentiment or the coordinating activities of a project.
Bottom line: Like all of our metrics, they do not stand alone, out of context.

Question: Is this more a question of "burstiness"?

@sgoggins
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(All comments during May 12, 2021 Evolution WG Meeting)

@sgoggins
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sgoggins commented Jul 7, 2021

The Evolution Working Group discussed this in several meetings and determined that reactions will required a "Goal/Question/Metric" approach to appropriate explain. We have added it to the list of metrics to work on in the metric spreadsheet.

@sgoggins sgoggins closed this Jul 7, 2021
@sgoggins
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Upon further review, we would like the language changed to:

"Reaction: The number of emoji that signal attention to communication or contributions within a project."

And then we will merge this PR.

We are also developing a separate metric called "Emoji Reactions" that is broader in scope.

@sgoggins sgoggins reopened this Jul 21, 2021
@sgoggins
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@GeorgLink : If you could also resolve the merge conflicts we will be most grateful. :)

@sgoggins
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@GeorgLink : Also note that each of the changes previously proposed uses "issue", even if its a change request related filter. The proposed language change addresses this concern and others.

@klumb
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klumb commented Jul 21, 2021

also this should be called emoji reaction to match the metric

@germonprez
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@sgoggins what is the status of this PR?

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@germonprez
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@sgoggins what is the status of this PR?

@ElizabethN
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I'm going to close this PR without merging - I think this is something that will get covered in the recent discussions around Project Influence and Project Awareness.

@ElizabethN ElizabethN closed this Apr 11, 2023
@ElizabethN
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I should also say that if this needs to be reopened and continued, that's also perfectly valid! But these discussions should go in Common now.

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5 participants