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feat(issue/client): add common issues by client #423

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feat(issue/client): add common issues by client #423

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feat(issue/client): add common issues by client
PsychoShock Apr 30, 2024
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following nept comment
PsychoShock Sep 1, 2024
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23 changes: 23 additions & 0 deletions content/docs/support/client-issues.md
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Expand Up @@ -85,6 +85,29 @@ Stuck on a black screen
This is a common issue with certain NVIDIA drivers. Stay patient, it takes a minute to load. This often
happens to other games too.

Early Exit Trap crash
-----------------------
Looks like you might have something messing in the background. Please make sure to remove everything running on background when lauching FiveM. It could be antivirus or any software recording app.
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Still not super happy about 'It could be antivirus' - might cause some people to disable it, hoping for a quick fix. Do we have any confirmed cases where disabling the AV helps?

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Yes, search "disable antivirus" on Discord, you will find many cases where people have disable it and got the "situation" working following this.


Can't link FiveM to Discord
-----------------------
To be able to connect Discord to FiveM, you need to do the following:
- Close FiveM and Discord completely
- Open Discord Desktop App
- Start FiveM and load main menu

Please avoid using any plugins / client modification when following the steps.

HTTP 412 System Clock
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Looks like you are not sync on time. Follow those simple steps:
- Close FiveM and open Windows settings
- Go to Date & Time
- Sync Clock
- Start FiveM and load main menu

**Note:** words might change depending on what Windows version you are running (10/11).
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Stuck on a colored background but no menu
------------------------------
This happens on specific older AMD laptop GPUs. Unfortunately, this is caused by CEF and not by FiveM. Once the issue has been fixed in CEF, FiveM will be updated too. A forum moderator has created a topic that could potentially rectify this issue. [Click here][discrete-gpu] for more info.
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