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Update pandemic guidance #1273

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Jan 23, 2024
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28 changes: 17 additions & 11 deletions src/user-research/doing-research-safely.md
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Expand Up @@ -3,25 +3,31 @@ title: Doing research safely
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---
When [planning research activities](/user-research/creating-and-using-research-plans/), you must consider the safety and wellbeing of participants, colleagues, researchers and others.
When [planning research activities](/user-research/creating-and-using-research-plans/), we must consider the safety and wellbeing of participants, colleagues, researchers and others.

This guidance explains how to identify and manange potential risks.
This guidance explains how we identify and manange potential risks.

Note that this guidance applies to all dxw staff, dxw friends, and partner and client staff doing research activities, like interviews, visits, surveys and tests.

## Doing research safely during coronavirus
## Researching emotionally sensitive subjects

Sometimes our research touches on difficult subjects like sickness and bereavement, or offending and imprisonment.

The Service Manual has a good guide to
[researching emotionally sensitive subjects](https://www.gov.uk/service-manual/user-research/researching-emotionally-sensitive-subjects),
that covers preparing for, running and dealing with research.

## Doing research during a pandemic

We have a responsibility to keep ourselves and our participants safe and comply
with government guidance during the coronavirus (COVID-19) outbreak. In
particular, we should carefully consider whether and how to do any face to face
research.
with government guidance during a pandemic, such as the recent coronavirus (COVID-19)
outbreak. In particular, we should carefully consider whether and how to do any
face to face research.

For now, you will need the approval of a Director, Head or Principal Researcher
to do face to face research. And you must document your decision and your
assessment of the risks in your
During a pandemic we may need to get approval to do face to face research,
and document our decision and our assessment of the risks in our
[research plan](/user-research/creating-and-using-research-plans/).

The Service Manual has a guide to
[choosing face to face or remote research](https://www.gov.uk/service-manual/user-research/doing-user-research-during-coronavirus-covid-19-choosing-face-to-face-or-remote-research),
and what to include when you document your decision and your assessment of the
risks.
and what to document in our plans.