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feat: add twilio plugin implementation Closes #1631 #2139

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boolkeys
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@boolkeys boolkeys commented Jan 10, 2025

feat: add twilio plugin with ElevenLabs voice integration

Relates to & Closes #1631

Risks

Low - This plugin:

  • Uses standard Twilio services (SMS, Voice)
  • Integrates ElevenLabs for high-quality TTS
  • Implements secure webhook handling
  • Includes comprehensive error handling and logging

Background

What does this PR do?

  • Adds Twilio plugin for SMS and voice interactions
  • Implements two core actions: sms and call
  • Supports ElevenLabs voice synthesis
  • Provides webhook server for handling incoming messages/calls
  • Includes TypeScript types and interfaces
  • Follows Eliza plugin architecture

What kind of change is this?

Feature (non-breaking change which adds functionality)

Documentation

Added comprehensive documentation including:

  • Plugin configuration guide
  • Available actions and usage examples
  • Voice configuration with ElevenLabs
  • Webhook setup instructions
  • Environment variables reference

Testing

Where should a reviewer start?

  • src/actions/ - SMS and call actions
  • src/services/voice/handler.ts - Voice call handling
  • src/services/webhook.ts - Webhook implementation

Testing steps

  1. Configure environment:

TWILIO_ACCOUNT_SID=your_sid
TWILIO_AUTH_TOKEN=your_token
TWILIO_PHONE_NUMBER=your_number
TWILIO_CHARACTER=aigyver.character.json
WEBHOOK_PORT=3004
WEBHOOK_BASE_URL=your_webhook_url
ELEVENLABS_XI_API_KEY=your_key


2. Setup webhook:
- Development: Use ngrok (`ngrok http 3004`)
- Update `WEBHOOK_BASE_URL` with ngrok URL

3. Test SMS action:

Send SMS to +1234567890 saying Hello world!


4. Test Call action:

Call +1234567890 and tell them about AI technology


### Voice Configuration Testing
Test ElevenLabs voice configuration:
```json
{
	"settings": {
		"voice": {
			"elevenlabs": {
                                "voiceId": "your_voice_id",
                                "stability": "0.3",
                                "similarityBoost": "0.5",
                                "style": 0.5,
                                "useSpeakerBoost": false
                         }
		}
	}
}

Or with custom Polly voice:

{
	"settings": {
		"voice": {
		"custom": "Polly.Aria-Neural"
		}
	}
}

Video demo

https://www.boolkeys.com/eliza/plugin-twilio/DEMO-plugin-twilio.mov

Deploy Notes

  • Register for A2P 10DLC if sending to US numbers
  • Configure webhooks in Twilio Console
  • Set all required environment variables
  • Ensure webhook endpoint is publicly accessible
  • Configure ElevenLabs voice settings

Key Features

  • Natural voice conversations with ElevenLabs TTS
  • Intelligent response generation
  • Automatic conversation management
  • Proper sentence handling to avoid cut-offs
  • Comprehensive error handling and logging

Discord: @boolkeys

Summary by CodeRabbit

Release Notes: Twilio Plugin Update

New Features

  • Added Twilio plugin for SMS and voice call capabilities
  • Integrated ElevenLabs text-to-speech service
  • Implemented webhook support for handling incoming and outgoing calls

Improvements

  • Enhanced communication functionality with dynamic character-based interactions
  • Added comprehensive logging and error handling
  • Introduced flexible voice and SMS configuration options

Configuration Updates

  • Added new environment variable configurations for Twilio and ElevenLabs services
  • Updated package dependencies to support new plugin functionality

Removed

  • Deleted character configuration files for C-3PO and Trump

@boolkeys
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@Freytes
core workflow ok: User calls or texts Twilio number -> agent responses via text or voice.

current code doesn't need ElevenLabs or Deepgram services.
using Twilio's built-in services: voice generation and speech recognition.

@Freytes
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Freytes commented Jan 11, 2025

@Freytes core workflow ok: User calls or texts Twilio number -> agent responses via text or voice.

current code doesn't need ElevenLabs or Deepgram services. using Twilio's built-in services: voice generation and speech recognition.

If I can get a demo of this working I would recommend that you completed the bounty

@boolkeys
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@Freytes core workflow ok: User calls or texts Twilio number -> agent responses via text or voice.
current code doesn't need ElevenLabs or Deepgram services. using Twilio's built-in services: voice generation and speech recognition.

If I can get a demo of this working I would recommend that you completed the bounty

Hi, demo is here: https://www.boolkeys.com/eliza/plugin-twilio/DEMO-plugin-twilio.mov
how can I complete the bounty?
thanks for your help

@Freytes
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Freytes commented Jan 11, 2025

@Freytes core workflow ok: User calls or texts Twilio number -> agent responses via text or voice.
current code doesn't need ElevenLabs or Deepgram services. using Twilio's built-in services: voice generation and speech recognition.

If I can get a demo of this working I would recommend that you completed the bounty

Hi, demo is here: https://www.boolkeys.com/eliza/plugin-twilio/DEMO-plugin-twilio.mov how can I complete the bounty? thanks for your help

@boolkeys great demo! Jin will be in touch for bounty payment

Freytes
Freytes previously approved these changes Jan 11, 2025
@mot1se
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mot1se commented Jan 11, 2025

would like to mention that this plugin does not seem functional... i cant find the code for the actions?

@boolkeys

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@AIFlowML
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You can add a service and avoid the ngrok. Also the actions should be implemented since is a framework and people will use your tool as building block.

@boolkeys

This comment was marked as resolved.

@boolkeys boolkeys force-pushed the feature/plugin-twilio branch from ceedaf2 to bf6c95c Compare January 13, 2025 22:28
@boolkeys boolkeys requested a review from mot1se January 13, 2025 22:42
@Freytes
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Freytes commented Jan 13, 2025

@boolkeys is it probable to use a custom voice if support by Twilio?

@boolkeys
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@boolkeys is it probable to use a custom voice if support by Twilio?

Yes, Twilio supports custom voices through Amazon Polly.
https://docs.aws.amazon.com/polly/latest/dg/available-voices.html

I updated the code to support custom Polly voices.
Read more in README

@boolkeys boolkeys requested a review from Freytes January 13, 2025 23:30
@boolkeys
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You can add a service and avoid the ngrok. Also the actions should be implemented since is a framework and people will use your tool as building block.

2 options for the webhook: ngrok for local (https needed by twilio) or custom domain name).
I added 2 actions: SEND_SMS and CALL_VOICE

@Freytes
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Freytes commented Jan 14, 2025

@boolkeys I thought Twilio has an automatic ElevenLabs integration, I am just thinking of other options aside from Amazon

@boolkeys boolkeys changed the title feat: add twilio plugin implementation feat: add twilio plugin implementation Closes #1631 Jan 14, 2025
@boolkeys
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@boolkeys I thought Twilio has an automatic ElevenLabs integration, I am just thinking of other options aside from Amazon

I will integrate elevenlabs as an option (Amazon does not require api key)

@Freytes
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Freytes commented Jan 14, 2025

@boolkeys I thought Twilio has an automatic ElevenLabs integration, I am just thinking of other options aside from Amazon

I will integrate elevenlabs as an option (Amazon does not require api key)

Can we discuss? Please reach out to me on discord, I have reached out to you

@boolkeys
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plugin-twilio updated with:

  • elevenlabs integration
  • sms and call actions

feel free to test it out and get back to me with any question/inquiry
@Freytes @mot1se

@GeorgeBacky
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I have tested everything and reviewed your code. Everything seems to be in order, and it's ready to proceed to the main branch.

@boolkeys
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I have tested everything and reviewed your code. Everything seems to be in order, and it's ready to proceed to the main branch.

great! did you enjoy the experience?
kind of fun talking to our made-up characters by phone, right?

odilitime
odilitime previously approved these changes Jan 17, 2025
@odilitime odilitime enabled auto-merge (squash) January 17, 2025 17:22
auto-merge was automatically disabled January 18, 2025 14:10

Head branch was pushed to by a user without write access

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Walkthrough

The pull request introduces a comprehensive Twilio plugin for ElizaOS, enabling SMS and voice call capabilities. The implementation includes services for sending SMS, handling voice calls, text-to-speech conversion using ElevenLabs, and webhook management. The plugin supports initializing calls, generating responses, and managing conversation memory across different interaction types.

Changes

File Change Summary
.gitignore Added .env_BACKUP, pnpm-lock.yaml, and /characters to ignored files
package.json Added @elizaos/plugin-twilio dependency
packages/core/types/index.d.ts Added ServiceType enum
packages/plugin-twilio/ Added complete plugin structure with services, actions, routes, and utilities

Assessment against linked issues

Objective Addressed Explanation
Twilio text support
Twilio voice support
ElevenLabs TTS integration
Speech-to-Text No explicit Deepgram/Whisper integration visible
Demonstration of functionality Video recording not included in PR

The pull request substantially meets the core requirements for Twilio text and voice integration, with a robust implementation of SMS and voice call capabilities. The ElevenLabs integration for text-to-speech is well-implemented. However, the speech-to-text component and video demonstration are not explicitly addressed in the current PR.


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Actionable comments posted: 25

🧹 Nitpick comments (20)
packages/plugin-twilio/src/services/twilio.ts (2)

60-60: Cache environment variables to improve performance and consistency

Accessing process.env multiple times can lead to performance issues and potential inconsistencies if environment variables change at runtime. Cache the environment variables during initialization.

Modify the constructor to cache TWILIO_PHONE_NUMBER:

    private initialized: boolean = false;
+   private twilioPhoneNumber: string;

    constructor() {
        const accountSid = process.env.TWILIO_ACCOUNT_SID;
        const authToken = process.env.TWILIO_AUTH_TOKEN;
+       this.twilioPhoneNumber = process.env.TWILIO_PHONE_NUMBER || '';

        if (!accountSid || !authToken || !this.twilioPhoneNumber) {
            throw new Error('Missing required Twilio credentials');
        }
        // ...
    }

Update isInitialized() and sendSms() methods:

public isInitialized(): boolean {
-   return this.initialized && !!process.env.TWILIO_PHONE_NUMBER;
+   return this.initialized && !!this.twilioPhoneNumber;
}

async sendSms(params: { to: string; body: string }) {
    if (!this.isInitialized()) {
        throw new Error('Twilio service not properly initialized');
    }
    return this.client.messages.create({
        to: params.to,
-       from: process.env.TWILIO_PHONE_NUMBER,
+       from: this.twilioPhoneNumber,
        body: params.body
    });
}

Also applies to: 92-92, 98-98


104-104: Delay service initialization to avoid potential errors

Exporting an instance of TwilioService upon module import can cause issues if the environment variables are not set yet. Consider delaying the initialization until the service is actually needed.

Change the export to:

- export const twilioService = TwilioService.getInstance();
+ export const getTwilioService = () => TwilioService.getInstance();

Update imports where twilioService is used:

- import { twilioService } from '../services/twilio.js';
+ import { getTwilioService } from '../services/twilio.js';

- twilioService.sendSms(params);
+ getTwilioService().sendSms(params);
packages/plugin-twilio/src/actions/call.ts (2)

6-6: Reuse the CALL_PATTERN regex to avoid duplication

The regular expression CALL_PATTERN is defined but not reused in the validate and handler methods. Use the defined CALL_PATTERN to ensure consistency and maintainability.

Update the validate method:

validate: async (runtime, message) => {
    const text = message.content.text;
-   const phoneMatch = text.match(/(?:call|dial|phone|reach|contact) (\+\d{10,15}) (?:and|to)? (?:tell|say) (?:them|about|that)? (.*)/i);
+   const phoneMatch = text.match(CALL_PATTERN);
    return !!phoneMatch;
},

Ensure the handler method also uses CALL_PATTERN consistently.

Also applies to: 19-19, 26-26


74-90: Improve error handling by checking error types instead of messages

Relying on error message content is fragile and can break if the messages change. Use specific error types or codes provided by the Twilio API.

Modify the error handling block to check for error properties:

if (error instanceof Error) {
-   const errorMessage = error.message.toLowerCase();
-   if (errorMessage.includes('invalid') || errorMessage.includes('not a valid phone number')) {
+   if (error.code === 21211) { // Twilio error code for invalid phone number
        return {
            success: false,
            message: 'Invalid phone number format. Please use international format (e.g., +1234567890)'
        };
    }
-   if (errorMessage.includes('permission')) {
+   else if (error.code === 20003) { // Twilio error code for permissions error
        return {
            success: false,
            message: "Sorry, I don't have permission to call this number. It might need to be verified first."
        };
    }
}
packages/plugin-twilio/src/services/elevenlabs.ts (3)

76-80: Handle missing API key appropriately in initialization

Currently, if the ELEVENLABS_XI_API_KEY environment variable is missing, the service logs a warning but doesn't update the initialized status. Explicitly set this.initialized to false to reflect the service state accurately.

Update the initialize() method:

if (!apiKey) {
    SafeLogger.warn('ELEVENLABS_XI_API_KEY not set - ElevenLabs features will be disabled');
+   this.initialized = false;
    return;
}

164-167: Avoid checking environment variables during runtime

Frequently accessing process.env can lead to performance issues and inconsistency. Consider caching the API key during initialization and monitoring changes through configuration management.

Remove the runtime check for process.env.ELEVENLABS_XI_API_KEY:

- const currentApiKey = process.env.ELEVENLABS_XI_API_KEY;
- if (currentApiKey && currentApiKey !== this.apiKey && !this.isReinitializing) {
+ if (!this.apiKey && !this.isReinitializing) {
    await this.reinitialize();
}

Ensure the API key is cached during initialization:

- this.apiKey = null;
+ this.apiKey = apiKey;

241-243: Avoid logging sensitive error information

Logging the entire error object might expose sensitive information. Log only necessary details to prevent potential security risks.

Modify the error logging:

- SafeLogger.error('❌ Audio generation failed:', error);
+ SafeLogger.error('❌ Audio generation failed:', error.message);
packages/plugin-twilio/src/services/webhook.ts (2)

233-271: Utilize 'findAvailablePort' or remove unused method

The findAvailablePort method is defined but never used, while the port is hardcoded in the initialize method. Either modify initialize to use findAvailablePort for dynamic port selection or remove the unused method to clean up the code.

Also applies to: 291-298


529-532: Use a reliable method to determine the project root

Using process.cwd().replace(/\/agent$/, '') may not accurately resolve the project root in all environments. Consider using a module like app-root-path or import.meta.url for a more robust solution.

packages/plugin-twilio/src/actions/index.ts (1)

5-6: Simplify the comment or remove it

The comment on line 5 states, "Export as an array of actions, not an object," which may be unnecessary as the code is self-explanatory. Consider simplifying or removing the comment to improve code readability.

packages/plugin-twilio/src/types/actions.ts (2)

1-5: Enhance error handling in ActionResult interface.

Consider adding error?: Error | string to capture detailed error information when success is false.

 export interface ActionResult {
     success: boolean;
     callSid?: string;
     message?: string;
+    error?: Error | string;
 }

7-14: Add validation constraints to phone number parameters.

Consider adding regex pattern validation for phone numbers using string literal types or documentation.

 export interface CallVoiceParams {
-    phoneNumber: string;
+    phoneNumber: `+${number}`; // E.164 format
     message: string;
 }

 export interface VoiceConversationParams {
-    phoneNumber: string;
+    phoneNumber: `+${number}`; // E.164 format
 }
packages/plugin-twilio/vitest.config.ts (1)

9-18: Add coverage thresholds.

Set minimum coverage thresholds to maintain code quality standards.

     coverage: {
         provider: 'v8',
         reporter: ['text', 'json', 'html'],
+        thresholds: {
+            statements: 80,
+            branches: 80,
+            functions: 80,
+            lines: 80
+        },
         exclude: [
             'node_modules/**',
             'dist/**',
             '**/*.d.ts',
             'src/tests/**'
         ]
     }
packages/plugin-twilio/src/types/voice.ts (1)

6-10: Consider narrowing timestamp type for better type safety

The timestamp field could benefit from a more specific type like ISO8601String or Date.

- timestamp: string;
+ timestamp: ISO8601String; // Add type: type ISO8601String = string;
vitest.config.ts (1)

6-21: Add timeout and memory limits to test configuration

Prevent hanging tests and memory leaks by adding appropriate limits.

 test: {
     globals: true,
     environment: 'node',
+    testTimeout: 10000,
+    poolOptions: {
+        threads: {
+            singleThread: true
+        }
+    },
+    maxConcurrency: 1,
     include: ['**/*.test.ts', '**/*.spec.ts'],
packages/plugin-twilio/scripts/build.ts (1)

18-38: Optimize build configuration.

Add build optimizations for production use.

 await build({
     entryPoints,
     outdir: 'dist',
     platform: 'node',
     format: 'esm',
     target: 'node18',
     bundle: true,
     sourcemap: true,
+    minify: process.env.NODE_ENV === 'production',
+    treeShaking: true,
     external: [
         '@elizaos/core',
         'twilio',
         'express',
         'uuid'
     ],
     logLevel: 'info',
     mainFields: ['module', 'main'],
+    metafile: true,
     banner: {
         js: '// @ts-check\n'
     },
     outExtension: { '.js': '.js' }
 });
+
+// Analyze bundle if in development
+if (process.env.NODE_ENV !== 'production') {
+    const analysis = await analyzeMetafile((await build).metafile);
+    console.log('📊 Bundle analysis:', analysis);
+}
packages/plugin-twilio/src/actions/sms.ts (1)

45-64: Enhance error handling with rate limit detection.

Add specific handling for Twilio rate limit errors to provide better user feedback.

 if (error instanceof Error) {
     const errorMessage = error.message.toLowerCase();
+    if (errorMessage.includes('rate limit')) {
+        return {
+            success: false,
+            message: 'Too many messages sent. Please try again in a few minutes.'
+        };
+    }
     if (errorMessage.includes('invalid') || errorMessage.includes('not a valid phone number')) {
packages/plugin-twilio/src/utils/logger.ts (1)

42-46: Secure debug mode configuration.

Consider using a more specific environment variable name to avoid conflicts.

-    if (this.debugMode || process.env.DEBUG) {
+    if (this.debugMode || process.env.TWILIO_PLUGIN_DEBUG) {
packages/plugin-twilio/README.md (2)

68-71: Add language specifiers to code blocks

Add language specifiers to enable proper syntax highlighting:

-```
+```bash

Also applies to: 75-78

🧰 Tools
🪛 Markdownlint (0.37.0)

68-68: null
Fenced code blocks should have a language specified

(MD040, fenced-code-language)


51-59: Document voice configuration parameters

Add descriptions and valid ranges for:

  • stability
  • similarityBoost
  • style
  • useSpeakerBoost
📜 Review details

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Review profile: CHILL
Plan: Pro

📥 Commits

Reviewing files that changed from the base of the PR and between b336db0 and e92e732.

📒 Files selected for processing (36)
  • .gitignore (2 hunks)
  • characters/c3po.character.json (0 hunks)
  • characters/trump.character.json (0 hunks)
  • package.json (1 hunks)
  • packages/core/tsconfig.json (2 hunks)
  • packages/core/types/index.d.ts (1 hunks)
  • packages/plugin-twilio/.env.example (1 hunks)
  • packages/plugin-twilio/.gitignore (1 hunks)
  • packages/plugin-twilio/README.md (1 hunks)
  • packages/plugin-twilio/package.json (1 hunks)
  • packages/plugin-twilio/scripts/build.ts (1 hunks)
  • packages/plugin-twilio/scripts/tsconfig.json (1 hunks)
  • packages/plugin-twilio/src/actions/call.ts (1 hunks)
  • packages/plugin-twilio/src/actions/index.ts (1 hunks)
  • packages/plugin-twilio/src/actions/sms.ts (1 hunks)
  • packages/plugin-twilio/src/index.ts (1 hunks)
  • packages/plugin-twilio/src/plugin.ts (1 hunks)
  • packages/plugin-twilio/src/routes/voice.ts (1 hunks)
  • packages/plugin-twilio/src/services/elevenlabs.ts (1 hunks)
  • packages/plugin-twilio/src/services/sms/handler.ts (1 hunks)
  • packages/plugin-twilio/src/services/twilio.ts (1 hunks)
  • packages/plugin-twilio/src/services/voice/handler.ts (1 hunks)
  • packages/plugin-twilio/src/services/voice/memory.ts (1 hunks)
  • packages/plugin-twilio/src/services/voice/tts.ts (1 hunks)
  • packages/plugin-twilio/src/services/webhook.ts (1 hunks)
  • packages/plugin-twilio/src/types/actions.ts (1 hunks)
  • packages/plugin-twilio/src/types/service.ts (1 hunks)
  • packages/plugin-twilio/src/types/voice.ts (1 hunks)
  • packages/plugin-twilio/src/utils/audioHandler.ts (1 hunks)
  • packages/plugin-twilio/src/utils/logger.ts (1 hunks)
  • packages/plugin-twilio/src/utils/voiceSettingsParser.ts (1 hunks)
  • packages/plugin-twilio/tsconfig.json (1 hunks)
  • packages/plugin-twilio/vitest.config.ts (1 hunks)
  • src/actions/index.ts (1 hunks)
  • tsconfig.json (1 hunks)
  • vitest.config.ts (1 hunks)
💤 Files with no reviewable changes (2)
  • characters/c3po.character.json
  • characters/trump.character.json
✅ Files skipped from review due to trivial changes (8)
  • tsconfig.json
  • packages/plugin-twilio/.gitignore
  • packages/core/tsconfig.json
  • src/actions/index.ts
  • packages/plugin-twilio/scripts/tsconfig.json
  • packages/plugin-twilio/tsconfig.json
  • packages/plugin-twilio/package.json
  • packages/plugin-twilio/.env.example
🧰 Additional context used
🪛 Markdownlint (0.37.0)
packages/plugin-twilio/README.md

68-68: null
Fenced code blocks should have a language specified

(MD040, fenced-code-language)


75-75: null
Fenced code blocks should have a language specified

(MD040, fenced-code-language)

🔇 Additional comments (4)
packages/plugin-twilio/src/index.ts (1)

1-18: Well-organized exports structure!

Clean barrel file implementation with logical grouping of exports.

packages/plugin-twilio/src/types/voice.ts (1)

24-26: Add input validation for text-to-speech parameters

The textToSpeech method should validate text length to prevent excessive API usage and potential DOS attacks.

.gitignore (1)

5-5: LGTM!

The additions to .gitignore are appropriate and follow security best practices by excluding sensitive files.

Also applies to: 68-70

package.json (1)

67-68: Dependencies look good!

The workspace dependency is correctly configured for the Twilio plugin.

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@boolkeys boolkeys force-pushed the feature/plugin-twilio branch from e92e732 to 90b42bf Compare January 21, 2025 16:26
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Speech-to-Text ❓ No explicit Deepgram/Whisper integration visible
Demonstration of functionality ❓ Video recording not included in PR

The pull request substantially meets the core requirements for Twilio text and voice integration, with a robust implementation of SMS and voice call capabilities. The ElevenLabs integration for text-to-speech is well-implemented. However, the speech-to-text component and video demonstration are not explicitly addressed in the current PR.


This plugin uses Twilio's built-in speech recognition capabilities for voice interactions.

Demo here: https://www.boolkeys.com/eliza/plugin-twilio/DEMO-plugin-twilio.mov

@boolkeys boolkeys force-pushed the feature/plugin-twilio branch from 339bad9 to 9e54736 Compare January 21, 2025 21:58
@boolkeys boolkeys closed this Jan 22, 2025
@boolkeys boolkeys force-pushed the feature/plugin-twilio branch from 9e54736 to 4240c65 Compare January 22, 2025 21:50
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Twilio voice / text integration [BOUNTY - $5k ai16z]
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