Develpment status. Release will be on july.
The objective of this bundle is support the Help desk.
Open source support ticket system. (Symfony2 bundle)
See wiki
https://github.com/liuggio/HelpDeskTicketSystemBundle/wiki/Concept-key-RFC
Install this bundle as always :)
1 Add the following entry to deps
the run php bin/vendors install
.
[HelpDeskTicketSystemBundle.git]
git=https://github.com/liuggio/HelpDeskTicketSystemBundle.git
target=/bundles/Liuggio/HelpDeskTicketSystemBundle
2 run bin/vendors install
3 Register the bundle in app/AppKernel.php
$bundles = array(
// ...
new Liuggio\HelpDeskTicketSystemBundle\LiuggioHelpDeskTicketSystemBundle(),
);
4 Register namespace in app/autoload.php
$loader->registerNamespaces(array(
// ...
'Liuggio' => __DIR__.'/../vendor/bundles',
));
5 Add to app/config/routing.yml
LiuggioHelpDeskTicketSystemBundle_customer_care_ticket:
resource: "@LiuggioHelpDeskTicketSystemBundle/Resources/config/routing.yml"
prefix: /
6 Add the following entries to security.yml
access_control:
//...
# HelpDesk Ticket system
- { path: ^/customer-care/operator, role: [ROLE_CUSTOMERCARE, ROLE_SONATA_ADMIN, ROLE_ADMIN,] }
- { path: ^/customer-care/, role: [IS_AUTHENTICATED_FULLY]}DMIN,] }