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When agent gets signed in then agent goes into the Present/Not Present state. What are the API's for Answer, Hold and many more .How to configure API for these functionalities. How to configure adlCTI events .
Thanks in advance,
Komal J
The text was updated successfully, but these errors were encountered:
Hi there,
Thanks in advance,
Komal J
The text was updated successfully, but these errors were encountered: