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Merge pull request #17 from mate-infotel/master
Dashboard satisfaction to display général informations
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| <?php | ||
| /* | ||
| * @version $Id: HEADER 15930 2011-10-30 15:47:55Z tsmr $ | ||
| ------------------------------------------------------------------------- | ||
| resources plugin for GLPI | ||
| Copyright (C) 2009-2016 by the resources Development Team. | ||
| https://github.com/InfotelGLPI/resources | ||
| ------------------------------------------------------------------------- | ||
| LICENSE | ||
| This file is part of resources. | ||
| resources is free software; you can redistribute it and/or modify | ||
| it under the terms of the GNU General Public License as published by | ||
| the Free Software Foundation; either version 2 of the License, or | ||
| (at your option) any later version. | ||
| resources is distributed in the hope that it will be useful, | ||
| but WITHOUT ANY WARRANTY; without even the implied warranty of | ||
| MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the | ||
| GNU General Public License for more details. | ||
| You should have received a copy of the GNU General Public License | ||
| along with resources. If not, see <http://www.gnu.org/licenses/>. | ||
| -------------------------------------------------------------------------- | ||
| */ | ||
|
|
||
| /** | ||
| * Class PluginResourcesDashboard | ||
| */ | ||
| class PluginSatisfactionDashboard extends CommonGLPI { | ||
|
|
||
| // Widget identifiers | ||
| const SATISFACTION_SURVEY = 0; | ||
|
|
||
| // Icons | ||
| const ICON_CIRCLE = 0; | ||
|
|
||
| // Periods | ||
| const EMPTY_PERIOD = 0; | ||
| const FIRST_TRIMESTER_PERIOD = 1; | ||
| const SECOND_TRIMESTER_PERIOD = 2; | ||
| const THIRD_TRIMESTER_PERIOD = 3; | ||
| const FOURTH_TRIMESTER_PERIOD = 4; | ||
| const YEAR_PERIOD = 5; | ||
|
|
||
| const PERIOD_SELECTOR_HTML_ID = "period-selector"; | ||
|
|
||
| /** | ||
| * PluginResourcesDashboard constructor. | ||
| * | ||
| * @param array $options | ||
| */ | ||
| function __construct($options = []) { | ||
| $this->options = $options; | ||
| $this->interfaces = ["central"]; | ||
| } | ||
|
|
||
| /** | ||
| * @return array | ||
| */ | ||
| function getWidgetsForItem() { | ||
| return [ | ||
| $this->getType().self::SATISFACTION_SURVEY => | ||
| self::getWidgetTitle($this->getType().self::SATISFACTION_SURVEY) | ||
| ." ".self::getIcon(self::ICON_CIRCLE) | ||
| ]; | ||
| } | ||
|
|
||
| function getWidgetTitle($widgetId) { | ||
| $result = ""; | ||
| switch ($widgetId) { | ||
| case $this->getType().self::SATISFACTION_SURVEY: | ||
| $result = __('Satisfaction survey', 'satisfaction'); | ||
| break; | ||
| } | ||
| return $result; | ||
| } | ||
|
|
||
| function getIcon($icon) { | ||
| switch ($icon) { | ||
| case self::ICON_CIRCLE: | ||
| return "<i class='fa fa-info-circle'></i>"; | ||
| } | ||
| } | ||
|
|
||
| /** | ||
| * Give name of period by id | ||
| * Or give all list if id is null | ||
| * | ||
| * @param null $idPeriod | ||
| * @return array|mixed|null | ||
| */ | ||
| function getPeriodNames($idPeriod = null){ | ||
| $titles = [ | ||
| self::EMPTY_PERIOD => "--", | ||
| self::FIRST_TRIMESTER_PERIOD => __('First Trimester', 'satisfaction'), | ||
| self::SECOND_TRIMESTER_PERIOD => __('Second Trimester', 'satisfaction'), | ||
| self::THIRD_TRIMESTER_PERIOD => __('Third Trimester', 'satisfaction'), | ||
| self::FOURTH_TRIMESTER_PERIOD => __('Fourth Trimester', 'satisfaction'), | ||
| self::YEAR_PERIOD => __('Year', 'satisfaction'), | ||
| ]; | ||
|
|
||
| if(is_null($idPeriod)){ | ||
| return $titles; | ||
| } | ||
| else{ | ||
| return $titles[$idPeriod]; | ||
| } | ||
| } | ||
|
|
||
| /** | ||
| * Give the period interval of date | ||
| * | ||
| * @param $idPeriod | ||
| * @param null $year | ||
| * @return array | ||
| */ | ||
| function getDateIntervalForPeriod($idPeriod, $year){ | ||
|
|
||
| $interval = []; | ||
|
|
||
| switch($idPeriod){ | ||
| case self::FIRST_TRIMESTER_PERIOD: | ||
| $interval['begin'] = $year.'-01-01'; | ||
| $interval['end'] = $year.'-03-31'; | ||
| break; | ||
| case self::SECOND_TRIMESTER_PERIOD: | ||
| $interval['begin'] = $year.'-01-04'; | ||
| $interval['end'] = $year.'-06-31'; | ||
| break; | ||
| case self::THIRD_TRIMESTER_PERIOD: | ||
| $interval['begin'] = $year.'-07-01'; | ||
| $interval['end'] = $year.'-09-31'; | ||
| break; | ||
| case self::FOURTH_TRIMESTER_PERIOD: | ||
| $interval['begin'] = $year.'-10-01'; | ||
| $interval['end'] = $year.'-12-31'; | ||
| break; | ||
| case self::YEAR_PERIOD: | ||
| case null: | ||
| $interval['begin'] = $year.'-01-01'; | ||
| $interval['end'] = $year.'-12-31'; | ||
| } | ||
| return $interval; | ||
| } | ||
|
|
||
| /** | ||
| * @param $widgetId | ||
| * | ||
| * @return \PluginMydashboardDatatable | ||
| */ | ||
| function getWidgetContentForItem($widgetId, $opt = []) { | ||
| switch ($widgetId) { | ||
| case $this->getType().self::SATISFACTION_SURVEY : | ||
| return self::satisfactionSurvey($widgetId, $opt); | ||
| break; | ||
| } | ||
| } | ||
|
|
||
| function satisfactionSurvey($widgetId, $opt = []) { | ||
| global $DB; | ||
|
|
||
| $criterias = ['begin', 'end', 'year', self::PERIOD_SELECTOR_HTML_ID]; | ||
| $params = ["criterias" => $criterias, "opt"=> $opt]; | ||
| $options = PluginMydashboardHelper::manageCriterias($params); | ||
|
|
||
| $period = isset($opt[self::PERIOD_SELECTOR_HTML_ID]) ? $opt[self::PERIOD_SELECTOR_HTML_ID] : null ; | ||
| $year = isset($options['opt']['year']) ? $options['opt']['year'] : date("Y"); | ||
|
|
||
| // When period is chosen we set the interval of date with the year | ||
| if(is_null($period) || intval($period) !== self::EMPTY_PERIOD){ | ||
|
|
||
| $interval = self::getDateIntervalForPeriod($period, $year); | ||
|
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| $options['opt']['begin'] = $interval['begin']; | ||
| $options['opt']['end'] = $interval['end']; | ||
|
|
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| $options['opt'][self::PERIOD_SELECTOR_HTML_ID] = self::EMPTY_PERIOD; | ||
| } | ||
|
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| $opt = $options['opt']; | ||
|
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| $widget = new PluginMydashboardHtml(); | ||
| $widget->setWidgetTitle(self::getWidgetTitle($widgetId)); | ||
|
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| $content = ""; | ||
|
|
||
| // Recover survey associed to current entity | ||
| $pluginSatisfactionSurvey = new PluginSatisfactionSurvey(); | ||
| if (!$pluginSatisfactionSurvey->getFromDBByCrit(['entities_id' => $_SESSION['glpiactive_entity']])) { | ||
| $content.= '<div class="center">'; | ||
| $content.= '<br><br>'; | ||
| $content.= '<h3>'.__("There are no survey for current entity", "satisfaction").'</h3>'; | ||
| $content.= '</div>'; | ||
| } else { | ||
|
|
||
| // Values | ||
| $numberOfSurveys = 0; | ||
| $numberOfImpactedTickets = 0; | ||
| $numberSurveyNotAnswered = 0; | ||
| $numberSurveyAnswered = 0; | ||
| $globalSatisfaction = 0; | ||
|
|
||
| // Datetime to date conversion | ||
| function addDateCriteria(&$query, $dateBegin, $dateEnd){ | ||
| if(!empty($dateBegin)){ | ||
| $query.= " AND date(date_begin) >= '".$dateBegin."'"; | ||
| } | ||
| if(!empty($dateEnd)){ | ||
| $query.= " AND date(date_begin) < '".$dateEnd."'"; | ||
| } | ||
| } | ||
|
|
||
| // Number of satisfaction survey | ||
| $query = "SELECT count(*) as nb FROM " . TicketSatisfaction::getTable(); | ||
| $query .= " WHERE type = " . $pluginSatisfactionSurvey->getID(); | ||
| addDateCriteria($query, $opt['begin'], $opt['end']); | ||
|
|
||
| $result = $DB->query($query); | ||
|
|
||
| if ($DB->numrows($result)) { | ||
| while ($data = $DB->fetch_assoc($result)) { | ||
| $numberOfSurveys = $data['nb']; | ||
| } | ||
| } | ||
|
|
||
| // Number of concerned tickets | ||
| $query = "SELECT count(DISTINCT tickets_id) as nb FROM " . TicketSatisfaction::getTable(); | ||
| $query .= " WHERE type = " . $pluginSatisfactionSurvey->getID(); | ||
| addDateCriteria($query, $opt['begin'], $opt['end']); | ||
|
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||
| $result = $DB->query($query); | ||
|
|
||
| if ($DB->numrows($result)) { | ||
| while ($data = $DB->fetch_assoc($result)) { | ||
| $numberOfImpactedTickets = $data['nb']; | ||
| } | ||
| } | ||
|
|
||
| // Survey not answered | ||
| $query = "SELECT count(*) as nb FROM " . TicketSatisfaction::getTable(); | ||
| $query .= " WHERE type = " . $pluginSatisfactionSurvey->getID(); | ||
| $query .= " AND date_answered IS NULL"; | ||
| addDateCriteria($query, $opt['begin'], $opt['end']); | ||
|
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||
| $result = $DB->query($query); | ||
|
|
||
| if ($DB->numrows($result)) { | ||
| while ($data = $DB->fetch_assoc($result)) { | ||
| $numberSurveyNotAnswered = $data['nb']; | ||
| } | ||
| } | ||
|
|
||
| // Survey answered | ||
| $query = "SELECT count(DISTINCT tickets_id) as nb FROM " . TicketSatisfaction::getTable(); | ||
| $query .= " WHERE type = " . $pluginSatisfactionSurvey->getID(); | ||
| $query .= " AND date_answered IS NOT NULL"; | ||
| addDateCriteria($query, $opt['begin'], $opt['end']); | ||
|
|
||
| $result = $DB->query($query); | ||
|
|
||
| if ($DB->numrows($result)) { | ||
| while ($data = $DB->fetch_assoc($result)) { | ||
| $numberSurveyAnswered = $data['nb']; | ||
| } | ||
| } | ||
|
|
||
| // Global satisfaction | ||
| $query = "SELECT AVG(satisfaction) as nb FROM " . TicketSatisfaction::getTable(); | ||
| $query .= " WHERE type = " . $pluginSatisfactionSurvey->getID(); | ||
| $query .= " AND date_answered IS NOT NULL"; | ||
| addDateCriteria($query, $opt['begin'], $opt['end']); | ||
|
|
||
| $result = $DB->query($query); | ||
|
|
||
| if ($DB->numrows($result)) { | ||
| while ($data = $DB->fetch_assoc($result)) { | ||
| $globalSatisfaction = $data['nb']; | ||
| } | ||
| } | ||
|
|
||
| $globalSatisfaction = round($globalSatisfaction, 1); | ||
|
|
||
| function displayElement($color, $icon, $title, $value){ | ||
| $elem = '<div class="nb" style="color:'.$color.'">'; | ||
| $elem.= '<a style="color:'.$color.'" target="_blank" href="" title="'.$title.'">'; | ||
| $elem.= '<i style="color:'.$color.';font-size:34px" class="fa '.$icon.' fa-3x fa-border"></i>'; | ||
| $elem.= '<h3>'; | ||
| $elem.= '<span class="counter count-number">'.$value.'</span>'; | ||
| $elem.= '</h3>'; | ||
| $elem.= '<p class="count-text ">'.$title.'</p>'; | ||
| $elem.= '</a>'; | ||
| $elem.= '</div>'; | ||
|
|
||
| return $elem; | ||
| } | ||
|
|
||
| // Add css and javascript to display stars with rateit | ||
| $content = Html::css('lib/jqueryplugins/rateit/rateit.css'); | ||
| Html::requireJs('rateit'); | ||
|
|
||
| $content.= '<div class="tickets-stats">'; | ||
| $content.= displayElement( | ||
| "grey", | ||
| "fa-exclamation-circle", | ||
| __("Number of surveys", "satisfaction"), | ||
| $numberOfSurveys); | ||
| $content.= displayElement( | ||
| "grey", | ||
| "fa-id-card", | ||
| __("Number of concerned tickets", "satisfaction"), | ||
| $numberOfImpactedTickets); | ||
| $content.= displayElement( | ||
| "indianred", | ||
| "fa-times", | ||
| __("Survey not answered", "satisfaction"), | ||
| $numberSurveyNotAnswered); | ||
| $content.= displayElement( | ||
| "green", | ||
| "fa-check", | ||
| __("Survey answered", "satisfaction"), | ||
| $numberSurveyAnswered); | ||
|
|
||
| $content.= '<div>'; | ||
| $content.= '<h3 style="color:grey">'; | ||
| $content.= '<span>'.__("Global satisfaction", "satisfaction").'</span>'; | ||
| $content.= '</h3>'; | ||
| $content.= '<h3>'.$globalSatisfaction.'</h3>'; | ||
| $content.= '<div class="rateit" data-rateit-value="'.$globalSatisfaction.'" data-rateit-ispreset="true" data-rateit-readonly="true"></div>'; | ||
| $content.= "</div>"; | ||
| $content.= "</div>"; | ||
|
|
||
| $params = ["widgetId" => $widgetId, | ||
| "name" => str_replace(' ', '', self::getWidgetTitle($widgetId)), | ||
| "onsubmit" => true, | ||
| "opt" => $opt, | ||
| "criterias" => $criterias, | ||
| "export" => false, | ||
| "canvas" => false, | ||
| "nb" => 1]; | ||
|
|
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| $graphHeader = PluginMydashboardHelper::getGraphHeader($params); | ||
|
|
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| self::addPeriodCriteriaToGraphHeader($graphHeader); | ||
|
|
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| $widget->setWidgetHeader($graphHeader); | ||
| } | ||
|
|
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| $widget->setWidgetHtmlContent($content); | ||
| $widget->toggleWidgetRefresh(); | ||
| return $widget; | ||
| } | ||
|
|
||
| /** | ||
| * Only works with submit button in $graphHeader | ||
| * | ||
| * @param $graphHeader | ||
| */ | ||
| function addPeriodCriteriaToGraphHeader(&$graphHeader){ | ||
|
|
||
| $submitPos = strpos($graphHeader, "<input type='submit'"); | ||
| $graphBeforeSubmit = substr($graphHeader, 0, $submitPos); | ||
| $graphAfterSubmit = substr($graphHeader, $submitPos, strlen($graphHeader) - 1); | ||
|
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| $dropdown = Dropdown::showFromArray(self::PERIOD_SELECTOR_HTML_ID, self::getPeriodNames(), ['display' => false]); | ||
|
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| $period = "<span class='md-widgetcrit'>"; | ||
| $period.= __('Periods', 'satisfaction'); | ||
| $period.= " "; | ||
| $period.= $dropdown; | ||
| $period.= "</span>"; | ||
| $period.= "<br><br>"; | ||
|
|
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| $graphHeader = $graphBeforeSubmit.$period.$graphAfterSubmit; | ||
| } | ||
| } | ||
|
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|
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