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Added condition for P6008 Accelerate error #6561

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merged 2 commits into from
Dec 31, 2024
Merged

Added condition for P6008 Accelerate error #6561

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f0fa0fe
Added condition for P6008 Accelerate error
nurul3101 Dec 31, 2024
38b5993
Added suggested solution
nurul3101 Dec 31, 2024
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7 changes: 7 additions & 0 deletions content/300-accelerate/650-troubleshoot.mdx
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Expand Up @@ -125,6 +125,13 @@ This error can happen when the wrong credentials are provided to Prisma Accelera

**Suggested solution:** Verify the correctness of your database's username, password, and name in the connection string provided to Prisma Accelerate. Ensure that these credentials match those required by your database. Testing the connection using a direct database GUI tool can also help in confirming if the provided credentials are correct.

#### Database taking too long to respond

If the database is taking too long to respond to the connection request, Prisma Accelerate may timeout and throw this error. This could happen if the database is not active or is waking up from sleep mode.

**Suggested solution:** Verify that the database is active and reachable. If the database is in sleep mode, try to wake it up by sending a request to it using a direct database GUI tool or wake it up using the database's management console.


## Other errors

### Error with MySQL (Aiven): "We were unable to process your request. Please refresh and try again."
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