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A curated list of well-written publicly available incident writeups

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Incident writeups

Examples of great writeups of incidents.

Cloudflare outage (Jul. 2, 2019)

Writeup

  • Written in narrative structure
  • Identified multiple contributing factors
  • Noted challenges in handling

Mailchimp Mandrill outage (Feb. 4, 2019)

Writeup

Some notable elements of this writeup

  • Narrative structure that tells a story of what happened
  • identified both what went well and what challenges were

GitHub outage (Oct. 21, 2018)

Writeup

Lots of details that describe how the incident unfolded over time.

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A curated list of well-written publicly available incident writeups

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