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Update custom-software-errors.org to correctly name the error condition.
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Apparently I had the name wrong.
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wmealing authored May 16, 2024
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Expand Up @@ -16,7 +16,7 @@ custom software will be created.
Because the software is created with customized intent, the error messages presented to users can have
additional benefits that off-the-shelf software doesn't offer. Business process backed error messages.

In the company I work at, these improved error helpers are called "Wilson-Hoffman" error messages.
In the company I work at, these improved error helpers are called "Wilbert-Hofman" error messages.
It would be great to see these error types in wider use.

* Introduction
Expand Down Expand Up @@ -224,14 +224,15 @@ use the same source code with no variance.
** Online References (hyperlinks)

This is more than just linking to a wiki page; error pages could link to specific URI's of company
resources such as Slack, shared drives, or source repositories.
resources such as Slack, shared drives, or source repositories. If your userbase is sufficiently
technical it can also be a link to the source code for more capable users to self-diagnose the root cause.

** Extending this idea.

I consider these 4 basics to be the first generation of improvements. You will find new
and useful improvements; do not be afraid to use them.

These 4 basic features are called the "wilson-hoffman" errors in the company where I work.
These "Wilbert-Hofman" error messages are used heavily in the group of the company where I work.

** Generating documentation from error conditions for support staff.

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