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profiling: add edge case resolution in known issues #3235

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Sep 21, 2023
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profiling: add edge case resolution in known issues #3235

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profiling: add edge case resolution in known issues
inge4pres Sep 15, 2023
8cb207d
improve wording
inge4pres Sep 20, 2023
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fix link
inge4pres Sep 20, 2023
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13 changes: 11 additions & 2 deletions docs/en/observability/profiling-get-started.asciidoc
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Expand Up @@ -87,13 +87,22 @@ We still recommend upgrading as the latest version contains several improvements
[[profiling-upgrade-known-issues]]
==== Known issue when configuring data ingestion


If your {ecloud} deployment originated from version 7.x or earlier and is currently running on version 8.9.0–8.9.2, you may encounter a problem while trying to enable Universal Profiling.

Specifically, clicking the *Set up Universal Profiling* button triggers an error message that reads `Error while setting up Universal Profiling`.
Upgrade to version 8.10.0 or more recent to fix this issue.

If you previously enabled Universal Profiling in {ecloud} version 8.9.0, and you're re-executing the setup, you may face
the same error, but upgrading to the most recent version won't be enough to fix the issue.

To address the error, go to *Dev Tools* from the navigation menu and execute the following command.
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WARNING: When running the following command, customizations of APM and Fleet configurations will be erased.

Upgrade to version 8.9.3 or more recent to fix this issue.
[source,console]
----
POST kbn:/internal/fleet/reset_preconfigured_agent_policies/policy-elastic-agent-on-cloud
----


[discrete]
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4 changes: 2 additions & 2 deletions docs/en/observability/profiling-upgrade.asciidoc
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Expand Up @@ -77,14 +77,14 @@ Verify that no ingestion is happening by reloading the *Data Streams* and *Indic
[[profiling-from-scratch]]
=== Set up Universal Profiling from scratch

Refer to <<profiling-get-started>> to set up Universal Profiling from scratch.
Refer to <<profiling-get-started#profiling-configure-data-ingestion,Configure Data Ingestion>> to set up Universal Profiling from scratch.
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[discrete]
[[profiling-start-data-ingestion]]
=== Start profiling data ingestion

If you stopped ingesting data by stopping routing requests to the Integrations Server, reenable traffic following the same steps but click **Start routing requests** instead of **Stop routing requests**.
If you stopped ingesting data by stopping routing requests to the Integrations Server, re-enable traffic following the same steps but click **Start routing requests** instead of **Stop routing requests**.

[discrete]
[[profiling-verify-upgrade-success]]
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